Division No. 11 Cheap Vacations

We had staycation and it was wonderful experience. The hotel need some upgrades and the room we stayed need some tender loving care renovation. Overall was a nice staycation. Friendly staff and nice amenities.

The location of the hotel cannot be beat. There was no shuttle to deal with and you could walk straight from the terminal to the hotel. The check-in process was a nightmare. It took over an hour - there was a tour group checking in and two employees checking in people together as opposed to checking in two groups at once.

The rooms and hotel are beautiful. The building was clean inside and out. Very nice place to stay.

Eggs Benedict was amazing

The location of the hotel cannot be beat. There was no shuttle to deal with and you could walk straight from the terminal to the hotel. The check-in process was a nightmare. It took over an hour - there was a tour group checking in and two employees checking in people together as opposed to checking in two groups at once.

The rooms and hotel are beautiful. The building was clean inside and out. Very nice place to stay.

Eggs Benedict was amazing

Great place to stay. Loves it.

I left something valuable behind in our room upon check out (800.00 value). I called 2 days later when I realized I didn't have the item and the front desk was able to determine from housekeeping that it was indeed located 2 days earlier upon check-out. While I am appreciative that housekeeping set the item aside, a call to the phone number on file for the reservation (before 2 days had passed!) would have been the appropriate customer service response - especially given the value of the item (which would have been obvious to the hotel). I asked reception when I picked up the item the following day why no one called me first if it was noted days earlier right after we checked out. Front desk reception noted that a call is not typically placed unless the person checking out calls the hotel first. Disappointed with that lack of customer service.

Blocked off parking, toilet was clogged, rooms were hot