Heart of England Cheap Vacations

Quaint modern room above an Indian Gastropub. Do try the butter chicken. It’s delicious. Staff were warm and welcoming. Give them a try!

Breakfast buffet was great with lots of options.

The property itself is nice but the rooms are not; the junior suite I stayed in was dingy with no view which made it feel dark, dreary and dilapidated.

The staff, the room snd bed comfort, couldn’t do enough for us.

The property itself is nice but the rooms are not; the junior suite I stayed in was dingy with no view which made it feel dark, dreary and dilapidated.

I have stayed at 11 Cadogan Gardens a few times now since 2020 and since the change of management under Relais & Châteaux, I am disappointed that the general service of the hotel has gone down. Toiletries were not replenished the next day (it was obvious the cotton pads were finished) so I had to ask the reception for it. Turn down service was lacking, on the 1st night water bottles were not replenished and neither were the coffee. 2nd night, no one even came to do the turn down service. Someone just opened my door without knocking and handed me a bottle of water and left. That was it. My bed was left undone as there was no turn down service on the 2nd night. Also, for a supposedly 'luxury' hotel, why isn't there a fridge in the junior suite? Especially in summer in this kind of heat, you'd expect every room to have a fridge. It's not pleasant drinking room temperature sparking water when it's 30 degrees outside. Restaurant service was not great either. Breakfast - I was sat at the table for over 15 minutes without anyone coming to take my order. I had to flag a waiter down, and the breakfast was not busy at all. I've been a loyal customer at 11 Cadogan for years, but I don't think I will return now. The stay, and the staff used to make every guest feel special and memorable - there was a personalised touch, now it's forgettable and impersonable. Just like staying at any other highly commercialised hotel. What a pity.

The staff, the room snd bed comfort, couldn’t do enough for us.

Quaint modern room above an Indian Gastropub. Do try the butter chicken. It’s delicious. Staff were warm and welcoming. Give them a try!

Breakfast buffet was great with lots of options.

My daughters and I had a wonderful stay - the room was quiet, clean, extremely comfortable and furnished to high standards. The fridge had complimentary drinks and snacks which was a lovely addition. The terrace is lovely for drinks and amazing food. Breakfast was also amazing with every choice you could think of that a breakfast could entail. Staff are very attentive, welcoming and very helpful. A wonderful stay and would recommend to all.

Quaint modern room above an Indian Gastropub. Do try the butter chicken. It’s delicious. Staff were warm and welcoming. Give them a try!

I booked this last minute when another hotel booking fell through. All I knew was that I liked the area it was in and needed a place to sleep but I was so pleasantly surprised by how nice and cute it was. Highly recommend for solo travelers!