Irpinia Cheap Vacations

This was a beautiful property with fantastic views!! Great breakfast!!

We arrived to find the room had a very horrible sewage smell. We contacted the front desk and she attempted to remedy it by putting vinegar down the drain but unfortunately, this did not work. The smell was so bad that we were unable to stay and sit with this nauseous smell so we had to find an alternate hotel due to safety and health concerns. We attempted to get a refund after the fact from Hotels.com, but the property refused to refund the money because they blamed the smell on recent rains, even though the rains happened after we arrived, and not before, so their excuse was not valid. It’s typical of southern Europe. We live here and we know that they never like to take responsibility. It’s just how they are as a culture. So unfortunately, we’re gonna have to do a charge back on our card that we used to make the reservation. Before leaving this review, I gave them the opportunity to do the right thing but not surprising, they refused to do the right thing and refund our stay so apparently they are fine with their guests sleeping in the smell of sewage. This is the first time I’ve ever had to leave a review like this or leave a hotel so it’s disappointing that Hotels.com and the property did not do the right thing and don’t care about the health and safety of their guests. unfortunately this means I cannot use Hotels.com anymore on principal. It’s a shame when people just can’t do the right thing. On a sidenote, the staff we encountered on site were very friendly.

Great location. Friendly staff. Super clean room and made up daily. Giuseppe in the breakfast room was outstanding. Always smiling, knows the guests and very kind. He needs a raise. Lots of choices at breakfast but does get a bit boring day after day.

It is a lovely hotel with an amazing staff who go out of their way to make sure you are well taken care of. I highly recommend this hotel.

The hotel was okay overall. The breakfast was good, and the restaurant was also very nice. However, there were a few issues that affected our stay. The hotel can be quite noisy during the early hours of the morning due to the nearby port and street traffic, especially since the rooms are located below street level. Another issue was the air conditioning, which was not working properly. The temperature remained at around 25°C throughout our stay, making the room quite warm. We eventually had to sleep with the window open, which unfortunately made the noise issue even worse. With some improvements to the air conditioning and sound insulation, the experience could be much better.

This was a beautiful property with fantastic views!! Great breakfast!!

Great staff welcomed us in. Just a beautiful place to stay.

This was a beautiful property with fantastic views!! Great breakfast!!

The staff were very pleasant. Breakfast was delicious, a wide assortment to choose from. The hotel is in the heart of the piazza. Be aware of stairs to get to the hotel and room.