Madeira Island Cheap Vacations

Staff very friendly and helpful, lots of staff cleaning

We sent laundry and asked for quick service and did not get it back in time, we left without the laundry. They said they would ship it. But we actually needed it for the trip,😣

We really enjoyed staying at this hotel - quiet peaceful setting in beautiful gardens. Would definitely return.

I had a very pleasant stay. I particularly enjoyed the garden and the views. The restaurant staff at breakfast and the evening buffet are very friendly.

Beautiful place, highly recommend!

We have just had a 3 night stay at the Hotel and it was lovely. When we arrived the reception staff were very friendly and gave us a brief tour, when our room was ready we were again escorted there by a member of reception. The room was a great size with a small patio area overlooking the lush gardens. We had dinner in the restauarant on our first night, which was excellent, service was impeccable. We used the bar a couple of times, loving the idea that we got to choose our "Happy Hour", we also ate in the Bar on 2 occasions and again the food was excellent. Breakfast was very good with a great slection of food.The Hotel is very traditional and has a lot of character, we will hopefully return one day and would recommend to anyone who would like to be within 15 mins of the centre of Funchal but still stay in a "little oasis".

We sent laundry and asked for quick service and did not get it back in time, we left without the laundry. They said they would ship it. But we actually needed it for the trip,😣

It was disappointing that we were unable to book for the main Rose Garden restaurant for some evening meals owing to demand

Staff very friendly and helpful, lots of staff cleaning

We sent laundry and asked for quick service and did not get it back in time, we left without the laundry. They said they would ship it. But we actually needed it for the trip,😣

Comfortable room, good breakfast and in a great location

Great stay. lovely property, nice breakfast buffet, live music every night, and an excellent pool/hot tub.

We had a good stay, the reception staff are very welcoming and friendly. Room was clean and there was plenty of spare towels, pillows etc. We went on half board basis. Although there was plenty of food, it lacked taste. Buffet menu needs to improve, especially the hot food for vegetarians. Very insipid. Also we felt cheated because we asked for tap water at dinner and got charged for it! The head waiter takes the order for drinks and we felt it was his duty to inform customers that they charge even for tap water! It is ironical that they give free prosecco and at breakfast, but charge for water at dinner!! Customers can make an informed decision about ordering water if the hotel can make them aware of their charges. Overall, the staff are hard working and try very hard to do their best. Not a bad place to stay but be prepared to pay for your water at dinner!

Beautiful place, highly recommend!