Jurmo Island Beach Vacations

They charged me 40 $ for the parking. I did not know about it before getting to the hotel. Receptionist told me that they sent a notification to me through Expedia. I said I haven’t received the notification and I told her to check the notification on the Expedia app. When she tried to check it on my phone, the app was giving an error and no notification showed up. She said they received a response from Expedia that message was delivered to me, but it was not. I was charged an additional 40 $ because of Expedia app error on my phone. If I knew that before I would not choose this hotel. But I didn’t have any error when I was doing the reservation on the app, it was giving error only when we tried to check the notification! So be prepared for it..

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

The place is nice. The staff was very friendly and helpful. The only issue I had was the bedroom tv would not turn off. I had to unplug it. It was quiet and relaxing. It is close enough to the strip if you want hit a casino or a show, and you don’t have to deal with the loud noise. It was a little weird to have the bath tub in the bedroom. But for couples that could be a plus.

The property is great. The location is perfect. The room was outstanding. Checkin is an absolute nightmare!!! Took us an hour from arrival to get our room. It's all done online, nobody to greet you. I saw one person in 4 days on the property. Requested fresh towels sent a text message had to send it again 8 hours later. Finally, got our towels.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

They charged me 40 $ for the parking. I did not know about it before getting to the hotel. Receptionist told me that they sent a notification to me through Expedia. I said I haven’t received the notification and I told her to check the notification on the Expedia app. When she tried to check it on my phone, the app was giving an error and no notification showed up. She said they received a response from Expedia that message was delivered to me, but it was not. I was charged an additional 40 $ because of Expedia app error on my phone. If I knew that before I would not choose this hotel. But I didn’t have any error when I was doing the reservation on the app, it was giving error only when we tried to check the notification! So be prepared for it..

The place is nice. The staff was very friendly and helpful. The only issue I had was the bedroom tv would not turn off. I had to unplug it. It was quiet and relaxing. It is close enough to the strip if you want hit a casino or a show, and you don’t have to deal with the loud noise. It was a little weird to have the bath tub in the bedroom. But for couples that could be a plus.

Pool closes too early.

They charged me 40 $ for the parking. I did not know about it before getting to the hotel. Receptionist told me that they sent a notification to me through Expedia. I said I haven’t received the notification and I told her to check the notification on the Expedia app. When she tried to check it on my phone, the app was giving an error and no notification showed up. She said they received a response from Expedia that message was delivered to me, but it was not. I was charged an additional 40 $ because of Expedia app error on my phone. If I knew that before I would not choose this hotel. But I didn’t have any error when I was doing the reservation on the app, it was giving error only when we tried to check the notification! So be prepared for it..