Southern Atlantic Coast Beach Vacations

excellent accueil, personnel dévoué, chambres impeccables et lieux paisibles et paradisiaques Ça vaut le prix

Good hotel, friendly staff. We picked it given its approximate location to town.

The hotel itself is well presented from outside. Pool area is quite nice and big. Rooms are a different story. The Ac doesnt work properly.. The washroom drain smells. And the water in the shower is lukwarm. When you bring this to their attention at reception they claim that everything is fine and thats how it should be. It should not! To be a better resort they need to sort this out. Customer service is very poor and towels are very old and worn. Food is not upto standards. Breakfast is mediocre. Lunch and dinner is more like recycled food. Dishes are not enough so you seem to wait hours for plates and glasses.. Drinks are not included on full board so beware. The prices for drinks are really expensive. While there is plenty of food choices there is no taste or flavour rverything seems just put together and repetative. Access to the beach is a good 15 minute walk. Overall the hotel is a 3*. Price paid is not moneys worth. Most staff also do not speak English. This is a problem as most tourists that were staying in this hotel came from the Uk. A credit to the people who were entertaining. They are an asset to the hotel, especially Ussamah.

Many options for breakfast so it was pretty good. Very helpful and friendly staff. Beautiful sea view from the balcony. Will definitely come back!

Fantastic staff, very helpful and kind. Clean and comfortable room. Great breakfast. Will book to go back soon

excellent accueil, personnel dévoué, chambres impeccables et lieux paisibles et paradisiaques Ça vaut le prix

This place needs a complete overhaul. I would not recommend it. Members of staff pass the buck and for any query will ask you to ask someone else. - gutter smell around the pool toilets with lots of drain flies - poorly maintained, our bin was not working and bathroom smelt extremely damp. - when i complained no one got back to me - service is really poor. - the beach are is very crowded and is not private - Generally very run down and does not feel like a sofitel at all. - Our bathroom flush button was broken and the bathroom had loads of drain flies - Entertainment is very loud - balcony has bird poo and no one bothered to clean it - no iron in the room and the fridge does not work - gym is no bigger than the room and the aircon was out of order - food labelling wasn’t there so you don't know what you're having The good - decent selection at breakfast - they change the towels

Fantastic staff, very helpful and kind. Clean and comfortable room. Great breakfast. Will book to go back soon

Good hotel, friendly staff. We picked it given its approximate location to town.

excellent accueil, personnel dévoué, chambres impeccables et lieux paisibles et paradisiaques Ça vaut le prix