Mediterranean Coast Beach Vacations

Excellent property. We had a family room which is 2 rooms one with a large double and another with 2 singles which are clean and good size. The food and drink options are excellent quality with lots of variety. The beach resort area has wonderful pools and a nice clean beach. In addition plenty of eating / drinking/ snack options at the beach aswell. We found the staff to be plentiful and very helpful. We had a very positive experience.

Beyond my expectations. All was great, stuff, food and transportation from and to the airport. We highly recommend this place and definitely we will come back again.

Staff were friendly. Food was delicious, Room was tidy and well kept. Evening entertainment could have been better

We stayed in the resort for the first time with family for a week. Overall the staff is very polite and their service is excellent. The bedroom is very nice but some appliance can do updating. Food is excellent and the Italian a la cart is the best and we go there pretty much every day and no booking needed. The pool and the beach is nice and it's cleaned every evening by staff. We would definitely return to this resort with our any problems.

Excellent property. We had a family room which is 2 rooms one with a large double and another with 2 singles which are clean and good size. The food and drink options are excellent quality with lots of variety. The beach resort area has wonderful pools and a nice clean beach. In addition plenty of eating / drinking/ snack options at the beach aswell. We found the staff to be plentiful and very helpful. We had a very positive experience.

Beyond my expectations. All was great, stuff, food and transportation from and to the airport. We highly recommend this place and definitely we will come back again.

Staff were friendly. Food was delicious, Room was tidy and well kept. Evening entertainment could have been better

Excellent property. We had a family room which is 2 rooms one with a large double and another with 2 singles which are clean and good size. The food and drink options are excellent quality with lots of variety. The beach resort area has wonderful pools and a nice clean beach. In addition plenty of eating / drinking/ snack options at the beach aswell. We found the staff to be plentiful and very helpful. We had a very positive experience.

The room I was initially placed in was very bad, and I paid 800 euros to move to a somewhat clean room.

Excellent property. We had a family room which is 2 rooms one with a large double and another with 2 singles which are clean and good size. The food and drink options are excellent quality with lots of variety. The beach resort area has wonderful pools and a nice clean beach. In addition plenty of eating / drinking/ snack options at the beach aswell. We found the staff to be plentiful and very helpful. We had a very positive experience.

Unfortunately, I would not recommend it. The service is nowhere near five-star standard. The biggest issue is the staff. Many speak very little English, are often unhelpful, and some have a poor attitude. My five-year-old daughter was repeatedly ignored while waiting patiently for a bottle of water, with adults who joined the queue after her being served first. When I raised this, the staff member became rude instead of apologising, pulled faces, and responded rudely in Turkish. Although I do not speak Turkish, her attitude and body language were very clear. It was completely unacceptable. Another major issue is the constant use of mobile phones by staff. Bar staff, pool staff, reception desks and other employees are frequently scrolling on social media while working, rather than focusing on guests. There is very little customer service—staff rarely greet guests, often walk into lifts ahead of guests, and generally seem uninterested in helping. The facilities are fine, but the service lets this hotel down. In my opinion, this feels much closer to a three-star hotel than a five-star resort.