Central Bulgaria Beach Vacations

Staff was very helpful

Check-in and staff is always friendly and helpful. Like the hotel and location

A very comfortable stay - the breakfast was plentiful, I loved the Clarins toiletries and having a dressing gown and slippers in the room. The interior of the room was very modern with smart controls for lighting, curtains, and air con. Meanwhile, the interior in the lobby was very opulent and traditional. What I will say as an English speaking international guest and for a hotel introducing smart/innovative touches to it's rooms - get smart TVs. The channel selection was very limited for English speakers, but this could easily be resolved by following what a lot of hotels are doing and installing smart TVs should you wish to access your Netflix or YouTube accounts.

I was so disappointed that this hotel mis-advertised, the gym was not available as it is being used as a storage room. Breakfast was completely disappointing. I had booked a deluxe room and it was much bigger looking in the pictures than the actual size, my friends had standard rooms the same size, I am annoyed that I paid extra for the deluxe. The shower was very cramped and kept hitting my head on the handheld shower every time I turned. As my room was top floor, could constantly hear planes flying over.