East Beach Vacations

Getting to the hotel was super easy on the train from the airport. Literally one block away. The room was very clean and super cool. Bed was comfortable and bathroom had everything we needed. Staff was friendly and the coffee was great. Nice vibe overall but we stayed over a weekend and there was a planned rave party on the rooftop from about 3 to 9:30pm. To say that it was just loud and obnoxious doesn’t even come close to how annoying this was for two older peeps who hit the sack around 9:00. Our room was thumping and the sound was bouncing off everything in every direction. It did finally end around 9:45 so they are somewhat cognizant of their guests . We just didn’t understand why they allow these types of parties up there when it affects every single guest at their hotel. Next morning there was melange of vomit out front… just saying… not necessary.

Great hotel!

Gill at front desk super rude & personally insulting.

Nothing specific to mention

We arrived at 1 pm, not expecting to check in until 4pm, even though the property seemed not busy at all. We were told that we would get a text when the room was ready, but never received the text. So we returned about 4:30-4:45 and were told we could get in. Then they said the room was not ready and it would be about 10 mins. Forty minutes later we finally were able to get into the room. The room was nice, though not the room in the photos. Bathroom was very nice. The carpet was kind of dirty and wet in some spots. The half and half for coffee curdled. We didn't know until checking out that each reservation comes with a $121 credit to use on premises. We had been to the restaurant our first night and the coffee shop in the mornings. We could have used the credit towards those purchases, but were never told. Front desk help seemed a little unprofessional. This is not an inexpensive property. I would expect a better experience.

Nice boutique hotel, very clean, rooms very well set up. Amazing staff, a lil busy downstairs considering it’s a train station down stairs but u don’t hear any of the noise in ur room. The only issue I had was the in-room dining, I ordered breakfast and I received it in a to go bag with plastic folks and knives like some uber eat delivery. Hotel management needs to change that asap, that wasn’t very nice.

We stayed here because of the on-site spa and we hadn’t stayed here before. The room was ok. The bed was very firm and uncomfortable. The spa was amazing. The on site restaurant that served breakfast was extremely slow. The ship tavern overcooked a lobster roll. The deal breaker was that there was a wedding reception there and due to the design of the hotel, the loud music from the reception echoed thru the atrium and the entire hotel until the music finished after 11 pm.

Rooms were clean beautiful and the staff was great upon checking in for a weekend of fun at the ballpark just a short walk way!!

Great hotel!

Great hotel!

Booked hotel for the amenities only (pool) for daughter 17th birthday. Nowhere did it mention that on Saturdays it closes at 6 to 21 and older.. as well as nowhere on the website does it mention that it’s guest only until noon and then it’s opened the public. It was also brought to my attention that several other guest have expressed same issue. Would not have stayed here if I would’ve known very disappointed.

We arrived at 1 pm, not expecting to check in until 4pm, even though the property seemed not busy at all. We were told that we would get a text when the room was ready, but never received the text. So we returned about 4:30-4:45 and were told we could get in. Then they said the room was not ready and it would be about 10 mins. Forty minutes later we finally were able to get into the room. The room was nice, though not the room in the photos. Bathroom was very nice. The carpet was kind of dirty and wet in some spots. The half and half for coffee curdled. We didn't know until checking out that each reservation comes with a $121 credit to use on premises. We had been to the restaurant our first night and the coffee shop in the mornings. We could have used the credit towards those purchases, but were never told. Front desk help seemed a little unprofessional. This is not an inexpensive property. I would expect a better experience.