Shell Island Adventure Vacations

This was a very nice apartment for rent.”The Landing” is a company who rents apartments from a complex and furnishes the apartments to rent out for one night or for a month or more. Everything was spot on! Some places you rent for short term, they ask you to wash your bedding etc before leaving. None of that! It’s a very quiet community, dog park, pool. However, you cannot get help from the apartment complex with your codes etc. It’s a sublet apartment. Codes and wifi you must contact “The Landing” and not Expedia or the “Arcadia apartment office” When you check in to the Landing online, they will take you through everything. Thankfully I did screenshot each page I checked because I was never able to access their app that they ask you to download and use. You need to save the key code for the front door that you are given. Save it because everytime you need to go in the building, you must use. Then you will have a code for your apartment door. The door has a “smart door lock”. We had never seen one of these. We were totally stumped at first. They don’t explain it. It’s an all black door knob and all you need to do is touch the knob and it will light up with white numbers like a clock and you punch in the code to the apartment. You do need to turn the deadbolt away from the door jam to unlock. When you leave, make sure you deadbolt the door.

The staff was efficient, pleasant, and generally well-trained. Many of the staff are foreign students at the property for the summer to enhance their English language skills, so sometimes there was a language barrier. For the first few days, there was lukewarm water in the shower and bathtub. It took well over 24 hours for the staff to check the issue and finally resolve it. At times, the hot water side of the shower and bath would turn to very cold water without warning, then back to lukewarm water. The food in the main restaurant was very good, as was the service. The food at the adult pool was marginal at best. Overall, we enjoyed the stay. It is a very nice property. It just needs a few tweaks by management.

The staff was efficient, pleasant, and generally well-trained. Many of the staff are foreign students at the property for the summer to enhance their English language skills, so sometimes there was a language barrier. For the first few days, there was lukewarm water in the shower and bathtub. It took well over 24 hours for the staff to check the issue and finally resolve it. At times, the hot water side of the shower and bath would turn to very cold water without warning, then back to lukewarm water. The food in the main restaurant was very good, as was the service. The food at the adult pool was marginal at best. Overall, we enjoyed the stay. It is a very nice property. It just needs a few tweaks by management.

This was a very nice apartment for rent.”The Landing” is a company who rents apartments from a complex and furnishes the apartments to rent out for one night or for a month or more. Everything was spot on! Some places you rent for short term, they ask you to wash your bedding etc before leaving. None of that! It’s a very quiet community, dog park, pool. However, you cannot get help from the apartment complex with your codes etc. It’s a sublet apartment. Codes and wifi you must contact “The Landing” and not Expedia or the “Arcadia apartment office” When you check in to the Landing online, they will take you through everything. Thankfully I did screenshot each page I checked because I was never able to access their app that they ask you to download and use. You need to save the key code for the front door that you are given. Save it because everytime you need to go in the building, you must use. Then you will have a code for your apartment door. The door has a “smart door lock”. We had never seen one of these. We were totally stumped at first. They don’t explain it. It’s an all black door knob and all you need to do is touch the knob and it will light up with white numbers like a clock and you punch in the code to the apartment. You do need to turn the deadbolt away from the door jam to unlock. When you leave, make sure you deadbolt the door.

The staff was efficient, pleasant, and generally well-trained. Many of the staff are foreign students at the property for the summer to enhance their English language skills, so sometimes there was a language barrier. For the first few days, there was lukewarm water in the shower and bathtub. It took well over 24 hours for the staff to check the issue and finally resolve it. At times, the hot water side of the shower and bath would turn to very cold water without warning, then back to lukewarm water. The food in the main restaurant was very good, as was the service. The food at the adult pool was marginal at best. Overall, we enjoyed the stay. It is a very nice property. It just needs a few tweaks by management.