Southeast Florida Adventure Vacations

I had a suite with a sitting room. Ideal for one person wanting more space. I was on floor 7 which was generally peaceful although the air conditioning machine in a cupboard occasionally made a racket. The sofa was a pullout but there was no door to the bedroom. This could affect groups. I found the restaurant very over-priced and very unhelpful. They were poor at offering eg more salmon with my eggs Benedict, suggesting I get a side dish the waiter described as too large. Also no juices. This has to be bought at a different kiosk and carried to the breakfast table. The coffee is okaaaay but given the price should be a bit more European. Service charge is included in my bill yet I’m guilt-tripped to add more. An affliction across all America. Stop that right now: the employer should pay his employees appropriately and the client should pay the provider. (I appreciate this is not only the fault of Carillon hôtel but they could at least tilt int he right direction.)

Just one issue to correct. The music in the lobby was too loud.

I had a suite with a sitting room. Ideal for one person wanting more space. I was on floor 7 which was generally peaceful although the air conditioning machine in a cupboard occasionally made a racket. The sofa was a pullout but there was no door to the bedroom. This could affect groups. I found the restaurant very over-priced and very unhelpful. They were poor at offering eg more salmon with my eggs Benedict, suggesting I get a side dish the waiter described as too large. Also no juices. This has to be bought at a different kiosk and carried to the breakfast table. The coffee is okaaaay but given the price should be a bit more European. Service charge is included in my bill yet I’m guilt-tripped to add more. An affliction across all America. Stop that right now: the employer should pay his employees appropriately and the client should pay the provider. (I appreciate this is not only the fault of Carillon hôtel but they could at least tilt int he right direction.)

The friendliest staff we've ever encountered We just got back from our stay at Andaz, and I had to write a review because the staff truly made our trip. From the moment we walked in, every single person we met was warm, welcoming, and genuinely happy to help. The front desk team greeted us like old friends and made check-in quick and easy. Housekeeping was cheerful and thorough, and even the folks we passed in the hallway always stopped to say hello. What stood out most was how often people went out of their way for us without being asked. Every time we needed to find something in the hotel, they stopped what they were doing to walk us there. The hotel is beautiful, but it's the team at Andaz that makes it exceptional. Thank you to everyone who made our stay so wonderful. We can't wait to come back!

I had a suite with a sitting room. Ideal for one person wanting more space. I was on floor 7 which was generally peaceful although the air conditioning machine in a cupboard occasionally made a racket. The sofa was a pullout but there was no door to the bedroom. This could affect groups. I found the restaurant very over-priced and very unhelpful. They were poor at offering eg more salmon with my eggs Benedict, suggesting I get a side dish the waiter described as too large. Also no juices. This has to be bought at a different kiosk and carried to the breakfast table. The coffee is okaaaay but given the price should be a bit more European. Service charge is included in my bill yet I’m guilt-tripped to add more. An affliction across all America. Stop that right now: the employer should pay his employees appropriately and the client should pay the provider. (I appreciate this is not only the fault of Carillon hôtel but they could at least tilt int he right direction.)

My new home away from home there’s no place better and the staff were amazing

I had a suite with a sitting room. Ideal for one person wanting more space. I was on floor 7 which was generally peaceful although the air conditioning machine in a cupboard occasionally made a racket. The sofa was a pullout but there was no door to the bedroom. This could affect groups. I found the restaurant very over-priced and very unhelpful. They were poor at offering eg more salmon with my eggs Benedict, suggesting I get a side dish the waiter described as too large. Also no juices. This has to be bought at a different kiosk and carried to the breakfast table. The coffee is okaaaay but given the price should be a bit more European. Service charge is included in my bill yet I’m guilt-tripped to add more. An affliction across all America. Stop that right now: the employer should pay his employees appropriately and the client should pay the provider. (I appreciate this is not only the fault of Carillon hôtel but they could at least tilt int he right direction.)