Southeast Florida Adventure Vacations

My only complaint would be the walls are very thin and you can hear everything.

The staff were so so nice! The hotel was so clean and so green and so cool and I loved every minute of it

Great vacation. Great pool area with great drinks and food at every restaraunt/lounge where food is offered. Great staff all together and great size rooms, Will definitely be back

Great place to stay. Everything is located at this resort but expensive at the local shops. Great amenities. I would stay at this property again.

Nice resort. Very crowded. Room not ready on time. Staff took almost an hour to deliver luggage to room. Valet park and bell stand seemed always crowded with a substantial wait.

The staff were so so nice! The hotel was so clean and so green and so cool and I loved every minute of it

Everything was great

Some pros but pretty glaring cons for a property that’s supposed to be luxurious. Pros: -Good breakfast -Beach access -Delicious cocktails at Bar Centro -Comfortable spa though amenities are limited Cons: -More service hiccups than I’d expect at a 5 star e.g. had to wave down someone for lunch on the beach, called room service 5-6 times with no answer, slow check in, wasn’t offered a welcome drink and observed someone else receive one, received free drink voucher at check in but the dates were for when I wasn’t at the hotel, no help with my luggage at arrival or departure -Small room that wasn’t anywhere near pristine. There were hairs on the towels and walls. I had a strobe light effect coming from the bathroom at night. Confirmed the room was renovated but still looked dated. Overall I was disappointed. I read reviews about service issues from several months ago, but chose to believe that surely those would be resolved by now because why wouldn’t they be, but alas- no such luck. I’ve loved other Andaz properties but can’t recommend this one. Stop in for a drink though.

The staff were so so nice! The hotel was so clean and so green and so cool and I loved every minute of it

The staff is phenomenal, from the front desk to the staff on the beach, but the rooms are very outdated. The closet has a musty curtain instead of a sliding door and the washroom door looks like it’s from the 70s. The room always smells musty

Upgrades could be used but not a dealbreaker. Still clean and spacious.

Great vacation. Great pool area with great drinks and food at every restaraunt/lounge where food is offered. Great staff all together and great size rooms, Will definitely be back

The staff were so so nice! The hotel was so clean and so green and so cool and I loved every minute of it

Great place to stay. Everything is located at this resort but expensive at the local shops. Great amenities. I would stay at this property again.