Pigeon Island Adventure Vacations

Good vibes

Amazing everything! Staff, food, views!

Felt safe letting the kids move around alone

The view was absolutely beautiful. The villa was very quiet and peaceful being right by the water. The staff were incredibly sweet and helpful. We really enjoyed our stay and the excursions that were available through our hotel.

This review was for the bay gardens beach resort, as Sapphire was not opened when we went at the end of May/June. When we booked in Nov the previous year, it was supposed to open in Jan. When we checked directly with the resort in Apr, 6 weeks before our arrival, they further confirmed our room would be available. 3 weeks later, they said it would not be open and put us in 2 rooms at bay gardens. Judging by the construction and pace of work, it would be shocking if it will be opened before July or Aug, but looks like it will be very nice when it opens. As for Bay Gardens beach, the staff, particularly our butlers Prisca and Nage were phenomenal, as well as V from the excursion desk. They helped do special things for our anniversary as well as our sons birthday, and reserved areas on beach and by pool for us, as well as getting drinks and making reservations for us. The staff at the spa was also nice. The place NEEDS the new restaurant at sapphire to open. The restaurant on site was ok, though pretty slow. The other properties (hotel, inn and marina) look old and dated and we only had a drink there waiting for shuttle. The rooms at bay gardens beach were ok, though a bit dated and had some maintenance/ant issues. Maintenance and housekeeping were pretty quick to address what they could, but our entire reason for booking was to get a brand new all inclusive (we had booked the 3 br beachfront villa with private pool), so were expecting more for what we paid. Pool and beach good.

Amazing, exceptional, breathtaking

Amazing everything! Staff, food, views!

The staff at serenity are amazing. Our Butler Ethan was outstanding. We have been before and the other butlers that we were associated with McCarthy, Daniel, Davidson and Quade were all excellent as well. Kevin was outstanding as was Ray, Solange and jakim helped during our dinners and provided wonderful service. There wasn't anybody on the staff at serenity that did not provide helpful and professional service. Rooms are outstanding and the cleaning on a daily basis was excellent. Good is outstanding.

Good vibes

Amazing everything! Staff, food, views!

Felt safe letting the kids move around alone

Great staff.

Beautiful boutique hotel. It is situated in a great location. The restaurant offers a delicious buffet breakfast. Would definitely recommend!

Felt safe letting the kids move around alone