Caribbean Adventure Vacations

First off, this resort is massive! They have trolleys going around about every 5 mins which helped out with all the walking. We arrived 2 hrs early but was allowed to check in early. Right after checking in, we went to concierge to make reservations for the restaurants but they told us that every restaurant was already fully booked til the 14th and were leaving on the 13th. We went the next day to see if we could at least find a restaurant to go to on the 9th since it was my daughter's birthday. Thanks to Katherine for getting us reservations to Coral restaurant and was also able to get my daughter a cake. Heidy at concierge was also helpful and got us reservations to Santa Fe Steakhouse and Kyoto after being told that all the restaurants were fully booked. The room is a little outdated and needs a little TLC. Our shampoo/ conditioner holder fell off the wall and the light fixture in the shower also fell off on our 1st day. We told front desk and someone came to check it out but didn't fix it. The room was cleaned daily and mini bar was filled daily as well. Overall, our stay was ok but if I'm ever back in the DR, I'd probably try out a different resort.

Check in was not good. I am a member of the hotel. Due to the fact that I booked through Expedia I was unable to use my membership that was paid for. The front desk was not helpful and just went back and forth with me advising I should have booked through the hotel. This has never been a thing. The room was not clean floor was dirty and sofa bed was left open. The highlight has always been the entertainment staff and bartenders. They never disappoint.

The staff were so kind and helpful. Would stay there again

The staff was very helpful however the rooms were dirty along with the shower and bathroom. There were also painters harrassing guest in passing. Very unprofessional

Our safe didn't work. Maintenance didn't fix it. The food is a hit or miss. Alot of things were over done. Our room attendant kept our room immaculate. The entertainment was exciting. I looked forward to my 12pm water exercise every day and the many water sports. The show were great. I just found that alot of the activities online wasn't available. on site. Overall I had a great experience.

Th

Check in was not good. I am a member of the hotel. Due to the fact that I booked through Expedia I was unable to use my membership that was paid for. The front desk was not helpful and just went back and forth with me advising I should have booked through the hotel. This has never been a thing. The room was not clean floor was dirty and sofa bed was left open. The highlight has always been the entertainment staff and bartenders. They never disappoint.

The trip was wonderful! The resort was immaculate, staff all very friendly. I can’t wait to return.

First off, this resort is massive! They have trolleys going around about every 5 mins which helped out with all the walking. We arrived 2 hrs early but was allowed to check in early. Right after checking in, we went to concierge to make reservations for the restaurants but they told us that every restaurant was already fully booked til the 14th and were leaving on the 13th. We went the next day to see if we could at least find a restaurant to go to on the 9th since it was my daughter's birthday. Thanks to Katherine for getting us reservations to Coral restaurant and was also able to get my daughter a cake. Heidy at concierge was also helpful and got us reservations to Santa Fe Steakhouse and Kyoto after being told that all the restaurants were fully booked. The room is a little outdated and needs a little TLC. Our shampoo/ conditioner holder fell off the wall and the light fixture in the shower also fell off on our 1st day. We told front desk and someone came to check it out but didn't fix it. The room was cleaned daily and mini bar was filled daily as well. Overall, our stay was ok but if I'm ever back in the DR, I'd probably try out a different resort.

The staff was very helpful however the rooms were dirty along with the shower and bathroom. There were also painters harrassing guest in passing. Very unprofessional

The staff were so kind and helpful. Would stay there again

Couldn’t swim in ocean because the water was to dark. Lots of sargassum . Resort was nice, staff were very nice.

The staff were so kind and helpful. Would stay there again

Check in was not good. I am a member of the hotel. Due to the fact that I booked through Expedia I was unable to use my membership that was paid for. The front desk was not helpful and just went back and forth with me advising I should have booked through the hotel. This has never been a thing. The room was not clean floor was dirty and sofa bed was left open. The highlight has always been the entertainment staff and bartenders. They never disappoint.