Out Islands Adventure Vacations

This place is rundown. The staff is not friendly whatsoever. I was in one room and the A/C was not working, then they moved me to another room. The other room the A/C was not cooling as well and the shower did not have hot water. Also, while sitting on the toilet water was leaking on my head from the ceiling. Even the hallways do not have A/C, those hallways are 90+ degrees. Extremely disappointed.

Hello, Having been to many Relais and Chateau properties through out the glove, my expectations were very high. I think The Cove did a great job overall for being in the Bahamas, however for this category of luxury resort, they fell short in many ways: They did not accomodate for an early check in, there were several power outages, internet and WiFi outages, there were water outages, the onsite water craft for excursions was not as clean as would be expected, there was a red ant infestation in our luxury bungalow which required sleeping in another suite for the night while fumigation took place. The staff was lovely, however, these issues need to be addressed.

This place is rundown. The staff is not friendly whatsoever. I was in one room and the A/C was not working, then they moved me to another room. The other room the A/C was not cooling as well and the shower did not have hot water. Also, while sitting on the toilet water was leaking on my head from the ceiling. Even the hallways do not have A/C, those hallways are 90+ degrees. Extremely disappointed.

This place is rundown. The staff is not friendly whatsoever. I was in one room and the A/C was not working, then they moved me to another room. The other room the A/C was not cooling as well and the shower did not have hot water. Also, while sitting on the toilet water was leaking on my head from the ceiling. Even the hallways do not have A/C, those hallways are 90+ degrees. Extremely disappointed.