Engadin Adults Only Vacations

Firstly, the temperature in our room was unacceptably high throughout our stay. The room was excessively hot, making it almost impossible to sleep. We spent the nights sweating and suffering considerable discomfort due to the heat. I reported this issue to the reception; however, I was simply informed that nothing could be done. At the very least, the hotel could and should have provided a fan or an alternative solution to alleviate the situation. The most serious incident occurred on 25 June 2026. A party was being held in the restaurant on either the first or second floor, directly below my room (Room 420). A DJ played extremely loud music late into the evening, causing significant disturbance and preventing us from resting. At approximately 10:00 p.m., I emailed reception to complain about the excessive noise, clearly explaining that we were unable to sleep and were suffering from severe headaches because of the volume of the music. When no action was taken, I sent a second email at approximately 10:45 p.m., again expressing my concerns and the impact the noise was having on our wellbeing. Despite these repeated complaints, no action was taken by the hotel staff. The music finally stopped at around 11:00 p.m., but by then our evening had been completely ruined and our sleep severely disrupted. I find it unacceptable that repeated complaints regarding excessive noise and guest welfare were ignored.

Had a great stay at this hotel.Customer service was great.The rooms were very clean and the views were amazing.I would definately recommend this hotel.

It is an amazing hotel. The staff is so friendly and helpful. They exceed all of your expectations. The food was outstanding

Such an excellent experience! The hotel staff were so friendly & helpful. The room was beyond comfortable with AC, a wonderful bed, black out shades, a Nespresso machine, robes & slippers, complimentary waters, excellent water pressure, +++. Perfect location for exploring the Old Town & great restaurants.

Such an excellent experience! The hotel staff were so friendly & helpful. The room was beyond comfortable with AC, a wonderful bed, black out shades, a Nespresso machine, robes & slippers, complimentary waters, excellent water pressure, +++. Perfect location for exploring the Old Town & great restaurants.

It is an amazing hotel. The staff is so friendly and helpful. They exceed all of your expectations. The food was outstanding

The property was excellent and the staff were very friendly. We would definitely stay here again.

Had a great stay at this hotel.Customer service was great.The rooms were very clean and the views were amazing.I would definately recommend this hotel.

We returned for our second stay because we love everything about this hotel! It is ideally located near Lake Zurich, the Old Town, and the railway station. The complimentary breakfast is fantastic and convenient for families with young children. Above all, the front desk team is incredible—huge thanks to Ksenia for always being so welcoming and helpful!

Had a great stay at this hotel.Customer service was great.The rooms were very clean and the views were amazing.I would definately recommend this hotel.

Absolutely spoilt! What a beautiful hotel, all the art work, amazing spa facilities and food was delicious! Thank you for an amazing stay Dolder Grand.