"Very nice hotel, nice room, clean, breakfast is great. Staff can be a little hard to locate at times but are always friendly, helpful, & efficient."

"Convenient restaurant and lounge. Nice pool area."

"Very comfortable stay. The hotel was nicely decorated for the holidays and inviting. Check in was quick and easy and very friendly front desk. Our room was ready early and that was nice so we could settle in. Clean, spacious, and comfortable. The bathroom was very large and well lit. I appreciated ..."

"Overall a great place to stay when in Fernie close to the ski resort and gas station / convenient store across the street"

"The last few years, we always make a trip to Banff and we have stayed at the Douglas Fir Our stays have been excellent, no problems at all, Helpful staff, heated underground parking are one of many plusses for staying at this resort, would definitely recommend to anyone visiting Banff"

"The evening front desk clerk was very surly. He did not welcome us to the hotel, and just asked for our name without even making eye contact. Not a great first impression at all."

"Good location"

"Good value"

"Easy parking, central location, pet friendly, helpful staff"