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Medicine Hat Lodge, Trademark Collection by Wyndham

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Waterslide
Indoor pool
Waterslide
Waterslide
Premium bedding, pillowtop beds, in-room safe, individually decorated

Overview of Medicine Hat Lodge, Trademark Collection by Wyndham

Medicine Hat Lodge, Trademark Collection by Wyndham

3.5 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
Map
1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8

Explore the area

  • Popular LocationMedicine Hat Mall4 min walk
  • Popular LocationMedicine Hat Exhibition & Stampede4 min drive
  • AirportMedicine Hat, AB (YXH)8 min drive
  • Popular LocationMedalta in the Historic Clay District13 min drive

Room options

About this area

Medicine Hat

Located in Medicine Hat, Medicine Hat Lodge, Trademark Collection by Wyndham is connected to the convention center. Esplanade Arts and Heritage Centre and Medicine Hat Musical Theatre Playhouse are cultural highlights, and some of the area's attractions include Medicine Hat Exhibition & Stampede and Family Leisure Centre. Looking to enjoy an event or a game while in town? See what's happening at Medicine Hat Curling Club or Canalta Centre. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and ice skating.

What's nearby

  • Medicine Hat Mall - 4 min walk
  • Medicine Hat Exhibition & Stampede - 4 min drive
  • Medicine Hat College - 4 min drive
  • Saamis Teepee - 5 min drive
  • Medalta in the Historic Clay District - 13 min drive

Getting around

  • Medicine Hat, AB (YXH) - 8 min drive

Restaurants

  • Tim Hortons - 3 min walk
  • IHOP - 4 min walk
  • Thai Orchid Room - 15 min walk
  • Tony Roma's - 15 min walk
  • Humpty's Family Restaurant - 17 min walk

About this property

Medicine Hat Lodge, Trademark Collection by Wyndham

3.5-star eco-friendly hotel connected to the convention center
You can look forward to a free breakfast buffet, 18 holes of golf, and a casino at Medicine Hat Lodge, Trademark Collection by Wyndham. Hit the jackpot at this hotel with amenities such as a casino VIP room, 10 casino gaming tables, and 337 slot machines. Indulge in a body treatment, a body wrap, and a manicure/pedicure at Alberta Massage and Spa, the onsite spa. The onsite restaurant, Redwood Steakhouse & Bar, features brunch and light fare. In addition to free water park access and shopping on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool and a children's pool, with a waterslide
  • Free self parking and extended parking
  • An electric car charging station, express check-out, and 8 meeting rooms
  • Luggage storage, concierge services, and smoke-free premises
  • Guest reviews speak well of the family-friendly amenities, helpful staff, and proximity to shopping
Room features
All 221 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Tubs or showers, free toiletries, and hair dryers
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • 1 restaurant
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Redwood Steakhouse & Bar
  • Central Station Cocktail
  • Elements Lounge

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Playground
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (8000 square feet of space)
  • Meeting rooms - 8

Outdoors

  • BBQ grill(s)

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • 10 casino gaming tables
  • 337 casino slot machines
  • Casino (30000 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Lodge Medicine Hat
Medicine Hat Lodge
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino & Spa Alberta
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Resort
Medicine Hat Lodge
Medicine Hat Lodge, Trademark Collection by Wyndham Hotel
Medicine Hat Lodge, Trademark Collection by Wyndham Medicine Hat

Frequently asked questions

Does Medicine Hat Lodge, Trademark Collection by Wyndham have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Medicine Hat Lodge, Trademark Collection by Wyndham?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Medicine Hat Lodge, Trademark Collection by Wyndham on Dec 5, 2022 start from CA $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Medicine Hat Lodge, Trademark Collection by Wyndham pet-friendly?

Yes, pets are allowed at this property. There's a deposit of CAD 10.00 per night and a fee of CAD 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Medicine Hat Lodge, Trademark Collection by Wyndham?

Self parking and extended parking are free at this property.

What time is check-in at Medicine Hat Lodge, Trademark Collection by Wyndham?

Check-in is from 4 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Medicine Hat Lodge, Trademark Collection by Wyndham?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Medicine Hat Lodge, Trademark Collection by Wyndham located?

Conveniently located near the ski slopes, this Medicine Hat hotel is next to a golf course, within 2 mi (3 km) of Medicine Hat Mall and Medicine Hat Exhibition & Stampede, and close to winter sports such as cross-country skiing and skiing lessons. Medicine Hat College is 2.5 mi (4 km) away.

Can I cancel my reservation for free at Medicine Hat Lodge, Trademark Collection by Wyndham and receive a full refund?

Yes, Medicine Hat Lodge, Trademark Collection by Wyndham offers free cancellation on select room rates, because flexibility matters! Please refer to Medicine Hat Lodge, Trademark Collection by Wyndham cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.4

Good

Rating 10 - Excellent. 277 out of 1003 reviews" "
" "10 - Excellent 28%
Rating 8 - Good. 365 out of 1003 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 201 out of 1003 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 109 out of 1003 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 51 out of 1003 reviews" "
" "2 - Terrible 5%

7.6/10

Cleanliness

7.9/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.3/10

Eco-friendliness

6/10 Okay

tahnee
Travelled with family
Liked: Staff & service
Sadly, the hot tub seems to be permanently closed. This is a selling feature....the prices should reflect their short comings. Key card was de-magnetized numerous times a day having to go to the front desk (outdated tech). Room was surface cleaned but nothing more. Duvet had blood on it, desk had drink rings from previous guests, garbage in behind all furniture and base of bed. Was there for 3 days and house keeping did not come once.

4/10 Poor

Jade
Travelled with family and small children
Liked: Amenities
Our room was an ice box! The heater in our room wasn’t working, would only blow cold air, when I called they said it took a while to warm up so we turn it on and went swimming. After swimming we came back and the room was even colder. We were so tired we just bundled up and went to bed.

6/10 Okay

Jayden
Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pool and water slides were too cold. Not hot tub. Floors in pool area slippery and unsafe. Room was nice.
Stayed 1 night in Nov 2022

8/10 Good

June
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay,perfect location
Stayed 1 night in Oct 2022

4/10 Poor

James
Travelled with partner
Disliked: Property conditions & facilities
The casino was a nice feature. The room was below standards, the beds were very uncomfortable and the room air conditioner was very loud. Not a continuous noise but when the compressor cut out it would sound like an alarm clock noise that would wake you up, or keep you awake. I have stayed in a lot of 2 star hotels and this is right in the ball park.
Stayed 1 night in Oct 2022

6/10 Okay

john
Travelled with partner
Disliked: Amenities, property conditions & facilities
Breakfast now mediocre.Furniture in main area worn with tears in upholstery. Staff at front desk not helpful. Reserved room several days in advance but we’re still placed as far from amenities as you could get.
Stayed 1 night in Oct 2022

10/10 Excellent

robert
Travelled with family
Liked: Cleanliness, staff & service
Clean. Friendly staff at all venues
Stayed 2 nights in Oct 2022

8/10 Good

Nicole
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Was good. Very loud most of the day with the pool. Hotel is showing its age but the rooms were clean and the staff was friendly and helpful.
Stayed 2 nights in Oct 2022

8/10 Good

Andrew
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool side room was great. Attentive staff. Free breakfast was nice, but not many options compared to other free buffets at hotels. Also they neglect to tell you that your key card doesn’t work on the room door on the pool side. If they don’t work than why have them. We were locked out of room because we had the security latch on the hall way access. Luckily a child was sleeping inside by we had to knock to wake her up. We weren’t the only ones who had this issue.
Stayed 2 nights in Oct 2022

4/10 Poor

Tory
Travelled with family
Liked: Staff & service
Not worth the price. Needs some serious Reno's
Stayed 1 night in Oct 2022