Duck Key Cheap Vacations

The splash pad was closed. So if you have a small child don't plan on using it. We only found out after booking and dropping 2k on a room for a week. A room with no hooks at a beach resort (like pictured) so we had wet suits and towels hanging all over. We lost power on property multiple times. One time being over an hour and no generator or anything kicked on. My boyfriend ended up proposing on hawks cay property and planned with your staff to have white chocolate covered strawberries and champagne in our room after the proposal. He clarified it with staff 4 different times day of plus plenty of planning before hand. The berries and champagne never showed up. They arrived the next day, in the middle of the day while I was attempting to enjoy the completely run down spa, with the wrong chocolate and some pineapple thrown in randomly too. No one informed him they couldn't complete the white chocolate request, and they certainly didn't inform him that it was going to be $100 for a bottle of house champagne and 4 chocolate covered berries. The service at angle and ale was the worst service I've ever received. We literally had to get up and Chase our server down just to pay our bill. We really wanted to host our wedding here but that is definitely not happening. Very disappointing Hawks cay. It's time to start putting money back into the resort, you charge guests enough of it

The splash pad was closed. So if you have a small child don't plan on using it. We only found out after booking and dropping 2k on a room for a week. A room with no hooks at a beach resort (like pictured) so we had wet suits and towels hanging all over. We lost power on property multiple times. One time being over an hour and no generator or anything kicked on. My boyfriend ended up proposing on hawks cay property and planned with your staff to have white chocolate covered strawberries and champagne in our room after the proposal. He clarified it with staff 4 different times day of plus plenty of planning before hand. The berries and champagne never showed up. They arrived the next day, in the middle of the day while I was attempting to enjoy the completely run down spa, with the wrong chocolate and some pineapple thrown in randomly too. No one informed him they couldn't complete the white chocolate request, and they certainly didn't inform him that it was going to be $100 for a bottle of house champagne and 4 chocolate covered berries. The service at angle and ale was the worst service I've ever received. We literally had to get up and Chase our server down just to pay our bill. We really wanted to host our wedding here but that is definitely not happening. Very disappointing Hawks cay. It's time to start putting money back into the resort, you charge guests enough of it