Spain All inclusive Vacations

Positives: polite staff, clean rooms and very good spa facilities that are cheaper than advertised (we paid 38 euros for both of us, and went twice. Highly recommend). Negatives: this is not a four star experience - is suspect it’s four star due to the space facilities but everything else more like three stars. The corridors and rooms smell of smoke, very very uncomfortable beds. Not nice pool or snack bar area. If you are a meat eater you will love breakfast - for vegans / lactose intolerant very limited options (but understandable as it is Spain, typically there are just many more options). Ultimately I think this hotel is overpriced for what it is, but if you aren’t planning on using your room much then it might be for you, can’t fault the staff or spa.

Great place and staff!

We have had an amazing

staff were lovely and everything very clean, my only critism was not a lot of choice some evenings, but what was there was good

All staff were amazing especially Pedro and another male reception staff who I didnt catch name of, kids absolutely loved it, nothing negative to say, will definitely be back

A Bit Underwhelmed We were disappointed with our stay at Secrets Lanzarote. We chose it for the reputation of the Secrets brand and had high expectations, but the experience did not feel as premium as anticipated. The distinction between standard and Preferred guests was particularly frustrating. The best pool and many premium facilities appeared to be reserved for Preferred guests, while numerous additional experiences and amenities came at an extra cost. This made us feel like secondary guests rather than valued customers. We also struggled to find sunbeds in the morning, found the towel system inconvenient, and rarely used the main pool because it was extremely cold despite being advertised as heated. Pool service was limited, with staff rarely checking whether we wanted drinks, and food was not permitted by the pool, meaning we had to leave whenever we wanted a snack. Housekeeping was the biggest disappointment. Toiletries and room amenities were often not replenished unless requested through the app, and some requests had to be repeated several times. This was not what we expected from a hotel of this standard. Overall, the hotel fell short of the premium experience we expected from the Secrets brand. Service, housekeeping and the treatment of standard guests all need improvement.

The hotel was beautiful. It has been one of the best holidays we’ve had and we can’t

Nice surroundings with uninterrupted views to the distant mountains which gave a picturesque sunset backdrop at night. We stayed in Vesta rooms which were spacious and close to the main areas of the pool, reception, spa, and dining rooms. Our kids are 16 and 14 and we were fine using the adult pool which was the best option as it was a good size and normal depth. The main pool was a bit disappointing being a bit small and shallow throughout. We also used the adult dining room and bar which avoided the queues and noise of the main dining room. The food option for breakfast was fairly standard but ok. Dinner was a bit limited and repetitive. The hotel tried a few theme nights but the offer was limited and ran out quickly. Our daughter is vegetarian and there was very little choice throughout our stay that suited her. We were all inclusive and thought the best food option was the lunch restaurant by the pool, which had a good selection. Food was made to order and delivered by waiting staff. Although some options had an extra charge. The hotel is fairly isolated although there’s a good bus service to both Pollenca and Alcúdia beach which also stops at the old towns. Overall a very nice hotel with good facilities with welcoming and helpful staff.

The hotel was beautiful. It has been one of the best holidays we’ve had and we can’t

staff were lovely and everything very clean, my only critism was not a lot of choice some evenings, but what was there was good