Portugal Romantic Vacations

We have just had a 3 night stay at the Hotel and it was lovely. When we arrived the reception staff were very friendly and gave us a brief tour, when our room was ready we were again escorted there by a member of reception. The room was a great size with a small patio area overlooking the lush gardens. We had dinner in the restauarant on our first night, which was excellent, service was impeccable. We used the bar a couple of times, loving the idea that we got to choose our "Happy Hour", we also ate in the Bar on 2 occasions and again the food was excellent. Breakfast was very good with a great slection of food.The Hotel is very traditional and has a lot of character, we will hopefully return one day and would recommend to anyone who would like to be within 15 mins of the centre of Funchal but still stay in a "little oasis".

It has been an amazing stay. Highly recommend 5*

We checked in Thursday morning and had a lovely side sea view. Unfortunately, there was confusion over breakfast. We booked through Expedia believing it was included, but were told it wasn't. Expedia blamed the room type, although the hotel manager confirmed this was incorrect. Two other guests also told us they had experienced exactly the same issue with Expedia. If booking through Expedia, double-check what is included. On Friday, we requested fresh towels, water and ice, but despite several calls, these were delayed and the ice was forgotten. Breakfast itself was excellent, with a great selection and very good quality. I would love to see iced matcha available too. The hotel grounds and pool are beautiful, with lovely views. However, the gym is extremely disappointing for such a large hotel. It is tiny, poorly equipped, the weights only go to 10kg, and the mats are ripped and slippery. With six people inside, there wasn't enough space to exercise comfortably. At around 9:45pm, room service was brought to our room despite us not ordering it, so room numbers should be checked before disturbing guests late at night. A big positive was the manager, who went out of his way to locate my daughter's Lululemon jumper and my missing clothes. His help was excellent and much appreciated. Overall, beautiful hotel and grounds, excellent breakfast and wonderful views, but there are clear areas for improvement, particularly the Expedia breakfast issue.

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The hotel is lovely… Especially the front patio. The rooms are fine, but don’t compare to the decor in the hotel, lobbies and dining areas. We also found the lighting too bright in the front dining bar area. Not somewhere where we would want to have a cocktail… No mood lighting. The service was excellent and we would return.

We have just had a 3 night stay at the Hotel and it was lovely. When we arrived the reception staff were very friendly and gave us a brief tour, when our room was ready we were again escorted there by a member of reception. The room was a great size with a small patio area overlooking the lush gardens. We had dinner in the restauarant on our first night, which was excellent, service was impeccable. We used the bar a couple of times, loving the idea that we got to choose our "Happy Hour", we also ate in the Bar on 2 occasions and again the food was excellent. Breakfast was very good with a great slection of food.The Hotel is very traditional and has a lot of character, we will hopefully return one day and would recommend to anyone who would like to be within 15 mins of the centre of Funchal but still stay in a "little oasis".

It has been an amazing stay. Highly recommend 5*

The staff were amazing - on the reception especially.

We have just had a 3 night stay at the Hotel and it was lovely. When we arrived the reception staff were very friendly and gave us a brief tour, when our room was ready we were again escorted there by a member of reception. The room was a great size with a small patio area overlooking the lush gardens. We had dinner in the restauarant on our first night, which was excellent, service was impeccable. We used the bar a couple of times, loving the idea that we got to choose our "Happy Hour", we also ate in the Bar on 2 occasions and again the food was excellent. Breakfast was very good with a great slection of food.The Hotel is very traditional and has a lot of character, we will hopefully return one day and would recommend to anyone who would like to be within 15 mins of the centre of Funchal but still stay in a "little oasis".

The hotel is lovely… Especially the front patio. The rooms are fine, but don’t compare to the decor in the hotel, lobbies and dining areas. We also found the lighting too bright in the front dining bar area. Not somewhere where we would want to have a cocktail… No mood lighting. The service was excellent and we would return.

We checked in Thursday morning and had a lovely side sea view. Unfortunately, there was confusion over breakfast. We booked through Expedia believing it was included, but were told it wasn't. Expedia blamed the room type, although the hotel manager confirmed this was incorrect. Two other guests also told us they had experienced exactly the same issue with Expedia. If booking through Expedia, double-check what is included. On Friday, we requested fresh towels, water and ice, but despite several calls, these were delayed and the ice was forgotten. Breakfast itself was excellent, with a great selection and very good quality. I would love to see iced matcha available too. The hotel grounds and pool are beautiful, with lovely views. However, the gym is extremely disappointing for such a large hotel. It is tiny, poorly equipped, the weights only go to 10kg, and the mats are ripped and slippery. With six people inside, there wasn't enough space to exercise comfortably. At around 9:45pm, room service was brought to our room despite us not ordering it, so room numbers should be checked before disturbing guests late at night. A big positive was the manager, who went out of his way to locate my daughter's Lululemon jumper and my missing clothes. His help was excellent and much appreciated. Overall, beautiful hotel and grounds, excellent breakfast and wonderful views, but there are clear areas for improvement, particularly the Expedia breakfast issue.

Great customer service and super friendly staff! Only thing missing is a fan it can get stuffy at times in the room! Other than that very cute and close to everything in walking distance.