Southeast Florida Adventure Vacations

10 of 10

Great hotel but missing that true 5 star feel because of service and attention to detail.

The hotel needs updating. No soap in the shower and the housekeeping staff didn’t service our room for 2 days and we had to complain to the manager

I didn’t have the best experience with my overall stay. The resort asks you to put a ridiculous cover charge just to claim your room. Had I known about the resort fees I would not have booked and I may never book with Expedia again. Transparency should be a booking company number priority to its customers.

Great hotel but missing that true 5 star feel because of service and attention to detail.

I didn’t have the best experience with my overall stay. The resort asks you to put a ridiculous cover charge just to claim your room. Had I known about the resort fees I would not have booked and I may never book with Expedia again. Transparency should be a booking company number priority to its customers.

Beautiful place to stay right on the water! We loved it!

The hotel was amazing. Only downside was the lazy river was dirty and seemed not as clean as it should be.

Great hotel but missing that true 5 star feel because of service and attention to detail.

The staff (all departments/areas) was GREAT, very kind, and helpful. I had made an error in my reservation via 3rd party site and called the hotel to ask if I can add an extra night. The front desk staff was able to accommodate my request and stated that it would be charged separately, but I would stay in my same room for the 4 days, 3 nights I was there. Thank you!! The beach was very accessible. You literally walk out the back of the hotel and the beach was right there. The pool was great as well. It was clean and access to pool towels was quick and easy. Loved that it opened early at 8am for a quick morning swim. The block/street this hotel is located on had lots of different restaurants to choose from and was about 5 minutes walk from Lincoln Road. Further from the boardwalk but still busy with plenty of options to choose from. A couple of downside to this hotel was, that I missed the hotel a few times because I couldn't see the (white) hotel sign and kept driving past it. Maybe, get a darker, bigger sign and/or put it up a little higher, above the bushes. The hotel restaurant food was good, but I didn't expect to be charged $14 for a small glass of orange juice. All in all, I would definitely stay here again.

Great hotel but missing that true 5 star feel because of service and attention to detail.

The front desk staff were very helpful and friendly. We loved the pool and the outside bar. Breakfast the next morning was delicious.