Winterslag Vacation Packages

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

We had a wonderful stay - the hotel is in a quiet location but only a few minutes walk from lots of shops, restaurants and cafes. The hotel itself has friendly, helpful staff and a lovely courtyard garden for coffee in the morning or a drink in the evening. Rooms have everything you need and a comfortable bed. Would return and highly recommend to others!

The room was large and very nice with great amenities. We also really enjoyed going to the private and shaded garden with a glass of wine to relax in peace and quiet.

A beautiful, small hotel in the quiet south of Antwerp that felt like a luxurious escape during traveling. The rooms are so cozy and well stocked with amenities and thoughtful touches that did not go missed. The staff is truly outstanding in their hospitality, support, friendliness, and knowledge. Truly a great, memorable experience all around.

For the price, this hotel was very disappointing. The advertises a top-rated breakfast, but in our experience it wasn’t even worth €5. The scrambled eggs were contaminated with pork juices because the same serving spoon was used for both the eggs and the bacon. In a country like Belgium, where halal options are widely available, I expected better attention to avoiding cross-contamination. The amenities were poor. There was no YouTube or Netflix on the TV, and when I mentioned it at reception, the staff member simply shrugged and said he couldn’t leave the desk to help. The air conditioning only worked at certain times, which was very odd. We stayed as a family of three with a toddler. Despite requesting extra towels on the first day, we kept having to ask. We had also booked a twin room with a sofa bed, but were moved at the last minute to a room with only one double bed, so all three of us had to share. The balcony was filthy and had loose, dangling cables, making it unsafe to use. Overall, the hotel was overpriced and poor value for money. I wouldn’t recommend it, especially for families with young children.