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Dear Libby,thank you for your quotation.We just received your feedback and we are pleased to hear that you enjoyed your stay in Wemperhardt.We would be pleased to greet you again here in Wemperhardt. We are wishing you only the best. Best regards,Vanessa BrichauxHotel Wemperhardt
Dear Thomas,
What a pleasure to read you and to know that your stay went well.
Do not hesitate to contact us again for a next reservation in our establishment.
Have a nice day.
Best regards,
Vanessa Brichaux
Hotel Wemperhardt
Beste Luc,
Wat leuk om u te lezen en te weten dat uw verblijf goed is verlopen bij ons.
Aarzel niet om ons opnieuw te contacteren voor een volgende reservatie in ons hotel.
Nog een fijne dag.
Met vriendelijke groeten,
Vanessa Brichaux
Hotel Wemperhardt
Comfortable overnight hotel if you don't mind the location (part of a shopping mall). Excellent breakfast!
Peter Van
Stayed 1 night in Oct 2021
Response from Vanessa Brichaux on Feb 11, 2022
Hello Peter,
What a pleasure to read you and to know that your stay went well.
Do not hesitate to contact us again for a next reservation in our establishment.
Have a nice day.
Best regards,
Vanessa Brichaux
Hotel Wemperhardt
A beautiful stunning quirky location, absolute luxury and great value for money, hotel restaurant was well worth a visit with a fab shopping centre on site something for everyone, well done guys we will definitely be back
Elaine
Stayed 1 night in Jun 2019
Response from Hotel Wemperhardt on Jul 22, 2019
Thanks a lot. We are looking forward to welcome you soon again ;)
This hotel is attached to a large shopping mall and is not a hotel to spend the day in....it's a great location from which to base yourself to explore the local area.
The view from the room was the vast metal roof of the mall but we were treated to a specatular flying exhibition from the nesting house martins on our balcony. You can walk into the countryside in less than 5 minutes from the hotel though. The hotel is extremely good, with large comfortable rooms, decent sized bathrooms & comfortable beds...all great quality. There are restaurants attached to the hotel but Primavera in the mall is a very good Italian restaurant if you want a change. The breakfast is also very good
MJH
Stayed 1 night in May 2019
Response from Kathrin Piront Hotel Wemperhardt on Jun 10, 2019
Good Morning,
Thank you for your great review and were are glad to passed a nice stay with us. This shows us that we are on the right way.
Our location is unique and can indeed be argued about. Some people prefer the convenience close to a shopping centre, while others don’t.
Also we know that our views from the rooms/balcony’s are not very appealing in each room showing the rood construction of a mall.
Due to nature protection, we are limited about our choices to prevent the birds breed close to the balcony’s. Well, that is pure nature
We look forward welcoming you back soon. Once again, thank you for your stay and have a great day ahead.
Kind Regards,
Kathrin Piront
Hotel Wemperhardt
The hotel is amazing, the site is a bit weird as underneath is a shopping center and restaurants but it made the stay much more interesting. Top quality rooms and a great breakfast. Would have liked to stay longer.
Paul
Stayed 1 night in Nov 2018
Response from Kathrin Piront - Hotel Wemperhardt on Nov 21, 2018
Thank you so much for your feedback.
Yes indeed, our location is quite unique.
We are really happy to hear that you enjoyed your stay with us and we hope to welcome you again in the hear future.
Best regards,
Hotel Wemperhardt
Location is great, people were friendly and helpful .Price was really good. Great buffet breakfast, lots of choices.
L Lance
Stayed 1 night in Oct 2018
Response from Kathrin Piront - Hotel Wemperhardt on Oct 25, 2018
We want to thank you for your kind feedback and that we made your journey so enjoyable-
We are looking forward to welcoming you again soon.
Hotel Wemperhardt Team
This hotel was amazing. I don’t even know where to begin. We had two rooms and two baths - great design and details not to mention clean and comfy! Loved the morning breakfast and was blown away by the attached grocery store, shops and restaurants. If we ever return to this area we will most definitely book here again and use it as our home base for excursions. For the rest of our trip (which started in Brussels and ended in Munich) we were commenting how we wish all our hotels were or were like ours at Wemperhardt!
Jackie
Stayed 1 night in Oct 2018
Response from Kathrin Piront - Hotel Wemperhardt on Oct 25, 2018
Dear Jackie,
Thank you for your positive feedback about our fairly new hotel. This shows us that we are on the right way in regards to our room cleanliness and our room standards.
We will pass the nice feedback gladly to all of our hotel staff that made you stay so enjoyable.
Thank you again for your comments.
Hotel Wemperhardt Team
I am a member of a motorbike club, and It has been the second time we have used that nice hotel as meeting point on Friday night. Free parking, next to cheaper gas stations, beer garden, shopping center and a few restaurants. The hotel is clean, biker friendly and the breakfast quite complete and good quality.
Andreu
Stayed 1 night in Aug 2018
Response from Kathrin Piront - Hotel Wemperhardt on Sep 6, 2018
Dear Andreu,
thank you for your nice feedback.
We hope to be able to welcome in the near future again.
Best regards,
Hotel Wemperhardt
The rooms were immaculate. Clean throughout with quality linen and very comfortable beds.
However, the breakfast was not a good experience. The food was fine, but the room that was for breakfast was far too small and therefore very hectic, with no places to sit but dirty tables which had just been vacated! There was only one waitress on duty, so the lady could not possibly cope with clearing all the used dishes and cups. So one had no choice but to sit amongst other people’s leftovers! Plus, all the breakfast area is in one small corner and a huge bottle neck of people were stood around waiting till get to the food! A better design would be good!
Caroline
Stayed 1 night in Aug 2018
Response from Kathrin Piront - Hotel Wemperhardt on Aug 12, 2018
Dear Caroline,
Thank you for your positive feedback about our fairly new hotel. This shows us that we are on the right way in regards to our room cleanliness and our room standards.
As we honour all our guest feedback and we are taking especially criticism and constructive comments very seriously. We can only improve our guest service when we listen to our guests and embrace their input to change some things for the better.
We are really sorry that we let you down on this occasion in regards to the breakfast on that Sunday morning. Of course, we will try to improve our organismal skills so that our breakfast service is provided with enough staff, especial on weekends. I am sure that my colleague tried her very best to live up to the most common expectations as far it was possible that morning.
Of course, we are limited with our current breakfast room regarding the layout and the buffet shelves, especially when the hotel is fully booked and guests are all having breakfast at rush hours. I am happy to let you know, that the management is already planning on a conversion in the future to ensure an improved and cosier reception for our breakfast guests.
Thank you again for your comments.
Best regards,
Kathrin Piront
Hotel Wemperhardt
Response from Dennis Gillessen réception on Feb 4, 2024
Guten Tag,vielen Dank für Ihre Bewertung unseres Hotels.Wir würden uns freuen, Sie bei Ihrem nächsten Aufenthalt in unserer Region wieder in unserem Hotel begrüßen zu dürfen. Wir wünschen Ihnen einen angenehmen Tag. Mit freundlichen Grüßen Dennis GillessenHotel Wemperhardt
We kregen via de mail instructies voor
self-check-in met code en duidelijke instructies. Echter de machine is out of working , stond daar paar minuten om te proberen etc. Ik hen maar bij de receptie ingecheckt en receptie vertelde dat het apparaat niet deed. Vind het wel raar dat ze mij nog code en instructies sturen.
Receptie is erg vriendelijk, ontbijt was goed met voldoende keuze.
Kamers ruim en schoon alleen uitzicht was honderden zonnepanelen op het dak van het winkelcentrum. Balkon, waterkoker aanwezig
Ping Yee
Stayed 1 night in Dec 2023
Response from Dennis Gillessen réception on Jan 14, 2024
Hallo Mr Yee,Hartelijk dank voor uw feedback. Wij hebben ook uw bericht gelezen dat u een prettig en ontspannen verblijf heeft gehad in ons hotel en zeer tevreden was over onze uitgebreide faciliteiten en het ontbijtbuffet.Helaas kunnen onverwachte technische fouten ook bij ons voorkomen. Omdat uw aankomstinstructies de avond voor uw aankomst zijn verstuurd, hebben wij deze helaas niet kunnen corrigeren. Wij verontschuldigen ons hiervoor en zijn nog steeds 24 uur per dag bereikbaar op ons hotelnummer.Het zou ons een genoegen zijn u de volgende keer nog meer van onze voordelen te kunnen overtuigen en ons te blijven verbeteren.Met vriendelijke groetenHet team van Hotel Wemperhardt
Response from Dennis Gillessen réception on Feb 4, 2024
Guten Tag,vielen Dank für Ihre Bewertung unseres Hotels.Wir würden uns freuen, Sie bei Ihrem nächsten Aufenthalt in unserer Region wieder in unserem Hotel begrüßen zu dürfen. Wir wünschen Ihnen einen angenehmen Tag. Mit freundlichen Grüßen Dennis GillessenHotel Wemperhardt
10/10 Excellent
Stéphanie
Dec 10, 2023
Liked: Cleanliness, staff & service
Stéphanie
Stayed 1 night in Dec 2023
Response from Dennis Gillessen réception on Feb 4, 2024
Guten Tag,vielen Dank für Ihre Bewertung unseres Hotels.Wir würden uns freuen, Sie bei Ihrem nächsten Aufenthalt in unserer Region wieder in unserem Hotel begrüßen zu dürfen. Wir wünschen Ihnen einen angenehmen Tag. Mit freundlichen Grüßen Dennis GillessenHotel Wemperhardt
Coveniently situated at a mall. Close to the Belgian border. Some walking options available, but could be improved upon. Missing more touristy things to do like bike rentals, guided hikes and quad bike trips.
Mega lækkert hotel og dejligt lige op af et center. Dog synes vi der manglede noget på service. I sær om morgenen da vi skulle spise i deres buffet. Der var ingen tjenere og vi havde lige været på et andet hotel dagen før som havde mindre stjerner hvor betjeningen bare var i top og der blev kredset om os. Her var vi overladt til os selv og forventer mere af så fint hotel.
Ellers var værelset meget lækkert og som sagt omgivelserne. Vi følte os godt tilpasse i det.
Zeer fijn hotel met zeer goede voorzieningen. Ontbijt was goed. Gratis parkeren, winkelcentrum op 10 meter afstand.
Seckin
Stayed 2 nights in May 2023
Response from Stella on Jun 7, 2023
Goedendag, hartelijk dank voor de mooie recensie. We zouden het fijn vinden als u de volgende keer dat u in ons hotel verblijft weer contact met ons opneemt. Met vriendelijke groet, Stella Robert
Uitstekende locatie met alles aanwezig in de buurt.
Als we weer naar Luxemburg gaan pakken we hetzelfde hotel.
Cornelis
Stayed 2 nights in May 2023
Response from Vanessa on May 22, 2023
Goedenavond Cornelis,Wat leuk om u te lezen en te weten dat uw verblijf goed is verlopen bij ons.Aarzel niet om ons opnieuw te contacteren voor een volgende reservatie in ons hotel.Nog een fijne dag.Met vriendelijke groeten,Vanessa BrichauxHotel Wemperhardt
Hallo,Vielen Dank für die Punkte, die Sie unserem Hotel gegeben haben.Wir würden uns freuen, wenn Sie uns bei einem nächsten Aufenthalt in unserem Hotel wieder kontaktieren möchten.Ich wünsche Ihnen einen schönen Tag.Mit freundlichen Grüßen,Vanessa BrichauxHotel Wemperhardt
Moderne kamer, schoon. Voor 4 sterren een beperkt aantal voorzieningen op de kamer zelf (bijv. geen koelkastje). Ontbijtbuffet goed met verse lokale producten.
Gert
Stayed 3 nights in Apr 2023
Response from Vanessa on Apr 28, 2023
Hallo Gert,Wat leuk om u te lezen en te weten dat uw verblijf goed is verlopen bij ons.Aarzel niet om ons opnieuw te contacteren voor een volgende reservatie in ons hotel.Nog een fijne dag.Met vriendelijke groeten,Vanessa BrichauxHotel Wemperhardt
Hallo Ralf,Vielen Dank für die Punkte, die Sie unserem Hotel gegeben haben.Wir würden uns freuen, wenn Sie uns bei einem nächsten Aufenthalt in unserem Hotel wieder kontaktieren möchten.Ich wünsche Ihnen einen schönen Tag.Mit freundlichen Grüßen,Vanessa BrichauxHotel Wemperhardt
Really good breakfast, very comfortable bed, but unfortunately the room felt cold, and there was no way to turn up the heating. I would have complained, but it was already almost midnight, and I just wanted to sleep. Shame, as it would otherwise have been an excellent stay.
João
Stayed 1 night in Feb 2023
Response from Hotel Wemperhardt on Mar 11, 2023
Hello Mr. João,thank you for your message.We have checked the room.Unfortunately, the heating was not turned on, but was set to air conditioning.Since we are available 24h, we can help you even in the middle of the night. Please contact us directly next time so that you can be helped.Best regards