Waterville Vacation Rentals

"Staff was great. Room was bad"

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"Pool was nice kids enjoyed it "

"Rooms are a bit on the small side. Pricing a little excessive although it was Easter weekend so I understand. Beds are also just full not queen. "

"Generally fine Wished the breakfast was more"

"Adequate and clean. We were comfortable!"

"The sheets were stained with dried blood and found a bug crawling on mattress. "

"Great"

"On checkout I was charged for a pet fee we never had, wasn’t on our reservation or our checkin. So far no one has returned my calls and the desk clerk was not able to refund. Seems management is the only ones that can fix a charge, even when the error was made by the staff. Was told someone may call me by Tuesday.. checkout was on Friday! And issue was caught at checkout, so far, Hilton is giving the individual hotel an opportunity to respond (48 hours). Very disappointed It should be very easy to verify we had no animals and none on reservations charge was an additional 85.30!!"