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Hyatt Place Virginia Beach Town Center – Avis

3 out of 5
Hyatt Place Virginia Beach Town Center
335 Independence Blvd, Virginia Beach, VA

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 689 avis sur 1000." "
Note de 8 – Bien, d’après 212 avis sur 1000." "
Note de 6 – Acceptable, d’après 53 avis sur 1000." "
Note de 4 – Médiocre, d’après 19 avis sur 1000." "
Note de 2 – Terrible, d’après 27 avis sur 1000." "

9,4/10

Propreté

9,4/10

Service et personnel

9,0/10

Commodités

9,4/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 – Bien

Stéphane

Voyage en famille
Points forts : État et installations de l’hébergement, confort de la chambre
Points faibles : Service et personnel
Good but not super clean
Very good area with a lot a things to do and goods restaurants Breakfast limited…:( Breakfast tables not clean
Séjour de 4 nuits en juillet 2023
Tobi L. a répondu le 12 août 2023
Thank you for your feedback. I will be sure to pass this along to the team so that we can ensure this does not happen again. We look forward to seeing you again on your next visit.

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Service à la clientèle
C’est bien mais juste le service à la clientèle qui manque, les employés sont pas chaleureux
Séjour de 2 nuits en juillet 2023
Tobi L. a répondu le 24 juill. 2023
Thank you for staying with us!

8/10 – Bien

Sylvain

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Déjeuner très décevant manque d’assiettes manque de service et de nourriture
Séjour de 4 nuits en juillet 2022
Bessie L. a répondu le 5 août 2022
Thank you for your rating! My apologies about breakfast and the lack of plates. Hopefully by your next stay this issue has been solved so you all can enjoy.

8/10 – Bien

BRAHIM

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
Séjour de 6 nuits en août 2020
Danielle Jessie a répondu le 11 oct. 2020
Thank you for your response! We look forward to being of service to you in the near future!

10/10 – Excellent

Jeffrey

Voyage en famille, Voyage de couple
Walking distance to stores, restaurants.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Alisa, Atlanta

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I traveled to Virginia Beach for my Graduation from Regent University with my family. This hotel was everything. The staff was friendly, patient and energetic. The pool was nice, the free breakfast was robust and absolutely wonderful, the rooms were spacious and there is a shopping center with plenty of restaurants in walking distance. My travel to my college was 12 minutes so over all it was totally convenient. I will definitely return! I loved it!
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Kimberly, Orlando

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Hyatt Place VB Town Center a répondu le 9 mai 2024
Thank you for the 5/5 review Kimberly. Safe travels!

10/10 – Excellent

David

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent customer service.. loved it there at Hyatt Place Virginia Beach. Brendon the front desk Manager is an amazing guy.
Séjour de 4 nuits en mai 2024
Hyatt Place VB Town Center a répondu le 6 mai 2024
Hi David! Thank you so much for your review of our hotel. We hope that you come back soon for another great stay. Safe travels!

10/10 – Excellent

Johalfred

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Have not had a bad stay yet. And very affordable.
Séjour de 1 nuit en avril 2024
Hyatt Place VB Town Center a répondu le 2 mai 2024
Hi Johalfred! It is wonderful to hear that you have had great stays with us so far- we would love to keep it that way for you! Thank you so much for leaving us this review. Safe travels and we hope to see you again soon!

10/10 – Excellent

Robin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en janvier 2024
Hyatt Place VB Town Center a répondu le 1 mai 2024
Thank you so much for the 5/5 review! We hope you have safe travels and that we see you again soon.

10/10 – Excellent

Robin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice property and stuff was very helpful.
Séjour de 3 nuits en février 2024
Hyatt Place VB Town Center a répondu le 30 avr. 2024
Hi Robin! Thank you so much for the 5/5 review. It is wonderful to hear that your stay went very well. We hope to see you again soon!

8/10 – Bien

Sam

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice hotel, very friendly staff and very clean
Séjour de 1 nuit en avril 2024
Hyatt Place VB Town Center a répondu le 30 avr. 2024
Hi Sam! Thank you so much for your review. We hope to see you again soon for another great stay!

10/10 – Excellent

Rose

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We really enjoyed our stay. The hotel was clean & up to date. The staff was exceptional! The bed & pillows were so nice & we slept well. The breakfast was so good & fresh. The cut fruit was excellent.
Séjour de 1 nuit en avril 2024
Hyatt Place VB Town Center a répondu le 26 avr. 2024
Hello Rose! It is wonderful to hear how well your stay went at our hotel! Thank you taking the time to leave us this review. Safe travels!

10/10 – Excellent

Pamela

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front desk agents were friendly and helpful.
Séjour de 1 nuit en avril 2024
Hyatt Place VB Town Center a répondu le 26 avr. 2024
Hi Pamela! Thank you so much for this great review! We are so happy to hear that you found our staff helpful and welcoming. Hopefully we will see you again soon for another wonderful stay!

10/10 – Excellent

Dongho, Poughkeepsie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is located a half way between Virginia Beach and Norfolk. Therefore, it was very convenient for me to go everywhere! Also, Norfolk International Airport is very close from the hotel!
Séjour de 3 nuits en avril 2024
Hyatt Place VB Town Center a répondu le 24 avr. 2024
Hi Dongho! We are so happy to hear that the location of our hotel suits your needs. Thank you for taking the time to leave us a review. Safe travels!

6/10 – Acceptable

NEGAR

Totally was good especially convenient but I chose it because I thought it’s a family friendly hotel but unfortunately there is no high chair for my baby and no microwave in the room =(
Séjour de 7 nuits en avril 2024
Hyatt Place VB Town Center a répondu le 22 avr. 2024
Hello! Thank you for taking the time to leave us a review. We are sad to hear that you did not have the best experience. If you do return in the future, please feel free to request a microwave to your room as we do have them available upon request. You can also ask our Front Desk attendants for a highchair to be used during breakfast! Safe travels!

10/10 – Excellent

Yan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
非常满意
Séjour de 1 nuit en avril 2024
Hyatt Place VB Town Center a répondu le 22 avr. 2024
Yan- Thank you for the great review! Safe travels!

10/10 – Excellent

Bill

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great showers
Séjour de 3 nuits en avril 2024
Hyatt Place VB Town Center a répondu le 22 avr. 2024
Thank you Bill for this great review! Safe travels!

8/10 – Bien

Linda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Hyatt Place VB Town Center a répondu le 22 avr. 2024
Thank you for the review Linda!

8/10 – Bien

steve

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Hyatt Place VB Town Center a répondu le 22 avr. 2024
Thank you for the review Steve!

8/10 – Bien

keith

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Room was nice and big, shower was great
Séjour de 1 nuit en avril 2024
Hyatt Place VB Town Center a répondu le 8 avr. 2024
Thank you for taking the time to leave us a review. We hope that we can give a 5/5 stay next time!

10/10 – Excellent

Sedera

Séjour de 2 nuits en avril 2024
Hyatt Place VB Town Center a répondu le 9 avr. 2024
Thank you for the 5/5 review Sedera!

10/10 – Excellent

Rebecca

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really enjoyed the stay at Hyatt Place. The room was clean and the staff provided great customer service.
Séjour de 2 nuits en avril 2024
Hyatt Place VB Town Center a répondu le 8 avr. 2024
Hi Rebecca! Thank you for this wonderful review of our hotel. We hope to see you again soon!

10/10 – Excellent

Michelle

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Personal touch by front desk staff when we checked in late at night
Séjour de 1 nuit en avril 2024
Hyatt Place VB Town Center a répondu le 5 avr. 2024
Thank you for the amazing review, Michelle! Glad we could provide you with a great review. Safe travels!

10/10 – Excellent

Jie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Hyatt Place VB Town Center a répondu le 5 avr. 2024
Thank you for the 5/5 review Jie!

10/10 – Excellent

Tiece

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
Hyatt Place VB Town Center a répondu le 28 mars 2024
Thank you for the 5/5 review Tiece!

10/10 – Excellent

Priscilla, ODENTON

Points forts : État et installations de l’hébergement
Enjoyed my stay.
Séjour de 2 nuits en mars 2024
Hyatt Place VB Town Center a répondu le 25 mars 2024
Hi Priscilla! Thank you for the 5/5 review!

8/10 – Bien

Richard

Points forts : Propreté, état et installations de l’hébergement
The parking was unusual!
Séjour de 2 nuits en mars 2024
Hyatt Place VB Town Center a répondu le 25 mars 2024
Hi Richard! Thank you for the 4/5 review!

10/10 – Excellent

Rachel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff and comfortable beds.
Séjour de 3 nuits en mars 2024
Hyatt Place VB Town Center a répondu le 22 mars 2024
Hi Rachel! Thank you for this great review. We hope to have you back soon!

6/10 – Acceptable

Sotie

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
I checked in on a quiet Monday. The guy at the counter gave all my colleagues higher floor but he gave me a room on second floor with facing the big noisy road in front where cars can see right into my room. What a terrible deal! I could have gone back downstairs and ask for a different room but I’d had a long day of conference with the navy and you know how it is once you in the room already and for just one night I figured I’d just tough it out. But the road noise kept me up and I’m angry that the hotel is practically empty and if you can make a guest happy, why the hell not give them a comfortable peaceful room?
Séjour de 1 nuit en mars 2024
Hyatt Place VB Town Center a répondu le 22 mars 2024
Hi Sotie! Thank you for taking the time to explain your experience at our hotel. We are sad to hear that you did not enjoy your stay. With any upgrades for non-high floor reservations, it is first come first serve based on requests placed by the guest. Our hotel was almost sold out that night, so any available upgrades would go to reservations with upgrade requests that checked in earlier in the day. There does not seem to be an upgrade request for your particular reservation, but we do apologize if a request was not honored. In the future, please let our team know if you are unhappy with your room or if you would like a sound machine for the night, and we will do our best to accommodate! We hope to have you back for a 5/5 stay- safe travels!

10/10 – Excellent

Libny, Greenville

Séjour de 3 nuits en mars 2024
Hyatt Place VB Town Center a répondu le 8 avr. 2024
Thank you for the 5/5 review Libny!

8/10 – Bien

Robert

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
Hyatt Place VB Town Center a répondu le 19 mars 2024
Thank you for the 4/5 review Robert. We hope to make it a 5/5 next time!

10/10 – Excellent

Carlos

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en janvier 2024
Hyatt Place VB Town Center a répondu le 19 mars 2024
Thank you for the 5/5 review Carlos!

8/10 – Bien

Arthur

Points forts : Propreté, service et personnel
Overall it was a good stay and the accommodations were a above what i would expect for the price. I do recommend requesting a room not on the highway side as traffic noise is a bit much in the very early morning and late night.
Séjour de 1 nuit en mars 2024
Hyatt Place VB Town Center a répondu le 18 mars 2024
Arthur, thank you for taking time to leave us this review. We also recommend requesting a room on the quiet side of our building or a noise machine from our front desk. We hope to see you again soon!

8/10 – Bien

Ramon

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Hyatt Place VB Town Center a répondu le 11 mars 2024
Thank you for the 4/5 review Ramon!

10/10 – Excellent

Melissa

Séjour de 2 nuits en mars 2024
Hyatt Place VB Town Center a répondu le 5 avr. 2024
Thank you for the 5/5 review Melissa!

10/10 – Excellent

Kaitlyn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very welcoming! Big shout out to Tae’lor for your grace & hospitality. Upon arrival we had some time before check in and were offered breakfast and a place to lounge in between time. Having traveled all morning this was the most caring of acts. Thank you
Séjour de 1 nuit en mars 2024
Hyatt Place VB Town Center a répondu le 7 mars 2024
Hi Kaitlyn! Thank you so much for this great review! We know we have a gem in Tae'lor, and are so glad that you noticed too. We hope you enjoy the rest of your stay!

10/10 – Excellent

Kaycie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful and new hotel. Very clean and bright. Evening check-in desk staff was pleasant and welcoming. Bed was extremely comfortable. No lotion or Kleenex in the room but many hotels haven't had either as amenities anymore.
Séjour de 1 nuit en février 2024
Hyatt Place VB Town Center a répondu le 4 mars 2024
Hi Kaycie! Thank you so much for this great review of our hotel. We are happy to hear that you enjoyed your stay with us.

10/10 – Excellent

Alma

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was excellent. The staff very attentive and helpful.
Séjour de 1 nuit en février 2024
Hyatt Place VB Town Center a répondu le 1 mars 2024
Alma! Thank you so much for giving our hotel this amazing review. We hope to see you again soon!

6/10 – Acceptable

Lisa

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
We had a two night stay. The first morning we had minimal hot water — that evening and the subsequent day we had no hot water. It was warm at best. Not a couple blocks away in the Towne Center there was a shooting. We heard the dozens of cops and watched it unfold from our room.
Séjour de 2 nuits en février 2024
Hyatt Place VB Town Center a répondu le 1 mars 2024
Hi Lisa! We are sorry to hear that you did not have the best experience at our hotel. It is very unfortunate that you had to experience that during your trip. We are glad to hear that you were safe during that time! Please reach out to the hotel directly if you would like to discuss the hot water situation with a manager!

8/10 – Bien

Angel

Séjour de 2 nuits en février 2024
Hyatt Place VB Town Center a répondu le 21 mars 2024
Thank you for the 4/5 review Angel!

10/10 – Excellent

Shanda

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Appreciate this property allowed me to check in early. I had made an incorrect booking for a wrong night but since I had already spent the money I didn't wanna lose out on the stay. but they allowed me to chk in early. Thanks!
Hyatt Place VB Town Center a répondu le 20 févr. 2024
Shanda! We are so happy to hear that you were able to be checked in early. We always do our best to accommodate our guests no matter the situation! We hope to host you again soon!

10/10 – Excellent

Leeroy

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Hotel was neat and clean. Room was in excellent condition. Staff was helpful and friendly.
Séjour de 2 nuits en février 2024
Hyatt Place VB Town Center a répondu le 20 févr. 2024
Hi Leeroy! It is wonderful to hear about your stay at our hotel. We are so glad that everything was great for your stay. Safe travels!

10/10 – Excellent

Alysia

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is an Awesome place to stay. It’s conveniently located and the staff was very friendly. My room was great, and the breakfast they offer is amazing.
Séjour de 1 nuit en février 2024
Hyatt Place VB Town Center a répondu le 15 févr. 2024
Hi Alysia! Thank you so much for your amazing review of our hotel. Our staff are certainly top notch. We hope to be able to host you again soon!

10/10 – Excellent

kang, Orangeburg

Séjour de 2 nuits en février 2024
Hyatt Place VB Town Center a répondu le 15 févr. 2024
Thank you for the 5/5 review kang!

8/10 – Bien

Eric

Séjour de 1 nuit en février 2024
Hyatt Place VB Town Center a répondu le 21 mars 2024
Thank you for the 4/5 review Eric!

10/10 – Excellent

Darryl

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
First Time Visitor
Will definitely add them to my future overnight stay options!
Séjour de 1 nuit en février 2024
Hyatt Place VB Town Center a répondu le 8 févr. 2024
Hi Darryl! Thank you for this 10/10 review. It is so great to hear that we are now on your go to list. We can't wait to host you again!

10/10 – Excellent

Daniel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en janvier 2024
Hyatt Place VB Town Center a répondu le 8 févr. 2024
Thank you for the 5/5 review Daniel!

10/10 – Excellent

Alicja

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean and nice
Séjour de 2 nuits en février 2024
Hyatt Place VB Town Center a répondu le 7 févr. 2024
Alicja- Thank you for the 5/5 review! We appreciate it so much. Safe travels!

10/10 – Excellent

Lori

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice place Highly recommend staying there. Very friendly staff
Séjour de 2 nuits en février 2024
Hyatt Place VB Town Center a répondu le 7 févr. 2024
Hi Lori! Thank you for this glowing review of our hotel. We are so glad to hear that our stay was able to help you have a great stay. We look forward to seeing you again!