Venterol Vacation Packages

The location was great to see Olympique the Marseille!!, the hotel was great, the staff was nice, except for Virginie , we were ordering at the restaurant but , our food was taking so long and she really didn’t care, because she was focus on other people’s order, thank goodness Sebastian understood what Happened and he gave my son a free non alcoholic fruit cocktail and he enjoyed it a lot, so 10 points for Sebastien 0 for Virginie

The property is beautiful, I did the chefs kitchen dinner, and enjoyed it.,

Disappointing Stay – Only the Location Delivers The hotel feels tired and dated, and the decor is confusing—almost as if several design ideas were tested but none fully committed to. The rooms are quite small, and our balcony door didn’t close properly, which made soundproofing virtually nonexistent. This became especially problematic at night with all the street noise and a nearby festival that went late. Service at the front desk was underwhelming. Most staff seemed bothered by basic questions, with the exception of one older gentleman at checkout who was courteous and helpful. The one standout is the location—right on the Vieux-Port, within walking distance of excellent dining and the charming Le Panier district. Unfortunately, that alone doesn’t make up for the other shortcomings.

Restaurant service slow. Staff seemed stuck up, they have Michelin star but dining experience not that special. Hotel on noisy intersection.

Lovely location with great staff in reception & on the Sky Bar Hotel is looking tatty & needs modernisation especially in the rooms with balcony