Valis Vacation Packages

The staff was excellent. We really like our pool view room (quiet). The included breakfast was good. We had one dinner at the hotel restaurant and it was very good. The internet is poor and the tv channels don’t have many (news outlets only) English options.

Please review food safety measures for breakfast items. Some items were not served at safe temperatures.

I'm actually quite disappointed with this hotel. I wished I complained when we arrived. First of all, the hotel grounds itself is amazinggggg. Food is amazing. The only let down was the room. The room is so basic for what you pay at this hotel. Everything else is so well thought of but then you go into your room and it's so meh. Nothing speculatar about the room itself. Very underwhelming. We got the pool with private garden and there was no access way to the garden. You have to swim to get to the private garden. The pool itself is so small, what's the point. You can't have a proper swim. The pool was dirty too. The room was also dirty although it is daily cleaned on the surface. Under the bed was Dusty! And under the table cabinet was Dusty. I was quite disappointed to be honest for whats advertised. I think they purposely do not show the room and instead use a floor plan. If I saw the room, I would have picked a different hotel. Everything else is perfect though, it's just the room that was underwhelming for me.

We really enjoyed our stay at the Crete Golf Club Hotel. We stayed for a week with our young daughter on a full-board basis. The staff were professional, friendly, and especially attentive to our daughter, which always makes a difference. Our room was spacious, spotless, and very comfortable. The tranquillity of the location also contributed to an exceptionally relaxing holiday. It was a pity that we couldn't make as much use of the pool as we had hoped, as it looked amazing. We would definitely recommend this hotel and would be happy to return in the future.

Modern design on a beautiful point. 270 degrees of ocean views. The hotel was full, but the layout offered us a lot of personal space and privacy. The staff were wonderful. For me & every tourists nightmare - I lost my passport on the plane. The concierge, Mariana, knew how stressful this was and was on the phone to the airline, the airport, and the police for us right away. She found it for me. Just incredible. Thank you, and thanks to the airport staff and police for being well prepared for these events.