Valbella Vacation Packages

Great stay.

The hotel is located in very nice location that is hard to beat. Upscale restaurants, designer shops around, short walk to the old town district and 2 blocks from the lake. The hotel shows age, but the bathroom was remodeled. The A/C unit kept up with very high temperatures outside. The restaurant in the hotel served very good breakfast buffet and was open for dinners. The front desk staff was friendly and very helpful.

The hotel was lovely and in a great area and a lovely check in experience with a glass of Prosecco on arrival. The included breakfast was welcome but disappointing

The best part of this hotel is the breakfast! Really, really amazing! The rest was not good. The location is central and close to many things, but the road outside the building is super noisy. We did not have a window in our room - it was a door to a shared balcony, and it was very weird hearing other guests hang out there. Since there was no AC and it was super hot, we had to sleep with a slightly open balcony door and a window to get some air but it was super noisy and we did not get good sleep at all. It honestly felt like a student dorm with this sharing style. We paid appx.750usd per night, which is extremely overpriced for what we were getting. If I were to come back to Lucerne, I would try to stay at a hotel with a lake view for a more peaceful sleep. All in all, i believe there are better hotels in Lucerne than this one.

The property is smack in the middle of Bahnhofstrasse. From high street to high end stores and normal everyday stores. Staff are very friendly. Hotel and rooms are clean !!! Only downside is that the air conditioning didn’t work and they couldn’t seem to fix it. Otherwise I found it quite accessible. Fix the AC and I would stay there any day