Spruce Pine Vacation Packages

At nearly $500 per night and given their Michelin recognition, the experience fell far below expected standards. Key concerns include: - Booking & Check-In: Inability to link our frequent stay number and no notification when our room was ready. - Safety: Loose stone steps and uneven risers lacking handrails from the parking lot, exposed nails on wood planks, and flower pots obstructing the second-floor stair railings. - Room Condition: Despite a 15% discount for two broken lamps, the room was poorly maintained, featuring worn furniture, unusable furniture, lack of storage in the rooms and bathroom, and severe dust from the blinds and sofa that triggered allergies. The decor was completely like one's first rented apartment with friends filled with furniture that someone else discarded in the alley. Most chairs were unusable, or uncomfortable, and the bureau drawers were dirty and musty. The sofa is a safety issue. Room and Main building are very dated.

Great space for a girls trip. Would recommend putting some window coverings or shades in the back, felt a little exposed.

A room, the hotel, and the staff were excellent, except for when you tried to go to sleep. There was no sound barrier between the rooms. It seemed like we were listening to conversations, television, and I could’ve swore somebody in the other room seemed like they were cooking by banging pots and pans. We even had to order a box fan to try to help drown out the noise. We had stayed there last year on the third floor and loved it. This year we were in the room 209 and the sound was terrible. The rest of the hotel was exceptional, including the room and the people. But the overriding factor as you stay at a hotel so you can sleep at night. That part was very disappointing.

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