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Room is spotless and Cody. It’s not big but the set up makes you feel extremen comfy

Great views

The best part of this hotel is the breakfast! Really, really amazing! The rest was not good. The location is central and close to many things, but the road outside the building is super noisy. We did not have a window in our room - it was a door to a shared balcony, and it was very weird hearing other guests hang out there. Since there was no AC and it was super hot, we had to sleep with a slightly open balcony door and a window to get some air but it was super noisy and we did not get good sleep at all. It honestly felt like a student dorm with this sharing style. We paid appx.750usd per night, which is extremely overpriced for what we were getting. If I were to come back to Lucerne, I would try to stay at a hotel with a lake view for a more peaceful sleep. All in all, i believe there are better hotels in Lucerne than this one.

We had the best room ever! Very spacious and the location is amazing, right on the ski hill. The spa is great and don't miss the very cozy bar with fireplace. The staff were excellent, very helpful getting us ski rentals and information. Loved this hotel, truly a wonderful place to stay!

The hotel is located in very nice location that is hard to beat. Upscale restaurants, designer shops around, short walk to the old town district and 2 blocks from the lake. The hotel shows age, but the bathroom was remodeled. The A/C unit kept up with very high temperatures outside. The restaurant in the hotel served very good breakfast buffet and was open for dinners. The front desk staff was friendly and very helpful.