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Motel 6 Hazelwood, MO – Avis

2 out of 5
Motel 6 Hazelwood, MO
5781 Campus Ct, Hazelwood, MO

Avis

5,6
Note de 10 – Excellent, d’après 193 avis sur 1002." "
Note de 8 – Bien, d’après 186 avis sur 1002." "
Note de 6 – Acceptable, d’après 156 avis sur 1002." "
Note de 4 – Médiocre, d’après 152 avis sur 1002." "
Note de 2 – Terrible, d’après 315 avis sur 1002." "

5,8/10

Propreté

6,6/10

Service et personnel

5,0/10

Commodités

5,6/10

État et installations de l’hébergement

5,4/10

Écoresponsabilité

Avis

4/10 – Médiocre

Keirra

Voyage de couple
Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
I say stay here if its very last minute or your only other opinion.
Séjour de 2 nuits en mai 2024

8/10 – Bien

Alfredo

Voyage en famille
Points forts : Propreté, commodités
Points faibles : État et installations de l’hébergement
Rooms are clean but for non smoking, rooms and hallways smells a lot like weed. My room had plumbing issues, shower water wouldn't drain and toilet will keep running after flushing.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Tikina, Douglasville

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff is awesome and place is very clean
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Bria

Séjour de 7 nuits en avril 2024

4/10 – Médiocre

stacey

Voyage en famille avec de jeunes enfants
Points faibles : Service et personnel, commodités
The over all stay wasnt terrible. Staff was okay. One man was very welcoming but didnt seem thrilled to be working or helping. It was clean however and i am aware it could have been from a previous ir present guest.. a roach was in the hall crawling out of a storage closet.. elevator doors kept getting stuck and tub wouldnt drain and toilet also had issues flushing just urine..
Séjour de 2 nuits en mai 2024
Brand Experience Team a répondu le 15 mai 2024
Hi Stacey, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

2/10 – Terrible

demitra

Voyage en famille, Voyage avec des animaux de compagnie
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Vicky the manger at the front desk is rude and also lies about the policy's and what the actual can and can not do. The lobby is never clean and the coffee bar is never down there at the proper advertised time needs much work and improvements from staff to over all up keep of common areas in the hotel
Séjour de 7 nuits en avril 2024
Brand Experience Team a répondu le 15 mai 2024
Hi Demitra, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

2/10 – Terrible

demitra

Voyage en famille, Voyage avec des animaux de compagnie
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff and staff managers at the front desk are very rude and play games with guests time and money
Séjour de 2 nuits en mai 2024
Brand Experience Team a répondu le 15 mai 2024
Hi Demitra, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

8/10 – Bien

Cynthia

Points forts : Propreté
It was cool
Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 15 mai 2024
Hi Cynthia, Thank you for positively rating your stay!Natalie #Team6

8/10 – Bien

Angie

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Quite stay
Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 15 mai 2024
Hi Angie, Thanks for your review, we really appreciate the support.Natalie #Team6

10/10 – Excellent

Kaden

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 17 mai 2024
Hi Kaden,Thank you for the perfect rating!! Maz K.#Team6

6/10 – Acceptable

Bradley

Voyage de couple
Points faibles : Propreté, état et installations de l’hébergement
Room was ok as far as cleanliness but halls were very dirty,, odd odors,, elevator seemed very unstable and out of date
Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 15 mai 2024
Hi Bradley, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

4/10 – Médiocre

Bryan

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Unpleasant check-in. The room smelled terrible. Pool was closed. I've stayed at other Motel 6's and this one is the worst. I could continue but why bother. I won't be staying here again.
Séjour de 3 nuits en avril 2024
Brand Experience Team a répondu le 15 mai 2024
Hi Bryan, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 – Médiocre

Elizabeth

Voyage en famille
Points forts : Propreté, service et personnel
Room was nice except no mini fridge or microwave like advertised in pictures and listed on the room I chose.
Séjour de 1 nuit en mai 2024
management a répondu le 4 mai 2024
hi elizabeth thanks for write a review.just to your knowledge we have microwave and refrigerator in house but its extra fees. 5 par day so next time if you need, please let front desk knowand they will provide you. thanks

2/10 – Terrible

Faizullah

Points faibles : État et installations de l’hébergement
I don’t like it
Séjour de 1 nuit en mai 2024
management a répondu le 4 mai 2024
sorry for inconvenience!

2/10 – Terrible

Faizullah

Points faibles : Propreté
H
Séjour de 1 nuit en avril 2024
management a répondu le 4 mai 2024
sorry for inconvenience!

6/10 – Acceptable

Kenneth

Voyage avec des animaux de compagnie, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The front desk staff are Not accommodating at all i have health problems and always request to be on the bottom floor but upon checking in they didnt even ask me they just stuck me on the 3rd floor, I've had many problems with this motel 6 but i continue to stay here because of my dog and the convenience of not having to pay a extra pet fee while im in Missouri. But their standard here is very low, after checking into my room i had to clean it again myself because it was not cleaned very well.
Séjour de 7 nuits en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Kenneth, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 – Excellent

demitra

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et commodités.
Definitely money is worth the stay over all
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 – Excellent

Carlos

Points forts : Service et personnel, état et installations de l’hébergement
My stay was great! Only defect the floor was kinda sticky but bed was comfy!
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Carlos, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 – Excellent

Mikun

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Mikun,Thank you for the amazing rating!! Maz K.#Team6

10/10 – Excellent

Tikina, Douglasville

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great and clean clean professional branch
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Tikina, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 – Bien

demitra

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
It's ok
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Traveler,Thank you for the excellent review! Maz K.#Team6

8/10 – Bien

demitra

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
It ok
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Traveler,Thank you for the excellent review! Maz K.#Team6

8/10 – Bien

demitra

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté
Points faibles : Service et personnel, commodités
It's ok
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Traveler,Thank you for the excellent review! Maz K.#Team6

6/10 – Acceptable

Jorge

Voyage d’affaires
Points faibles : Propreté, service et personnel et commodités.
No es tranquila mucho AA que hacen mucho ruido
Séjour de 2 nuits en avril 2024
Brand Experience Team a répondu le 2 mai 2024
Hi Jorge, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

10/10 – Excellent

April

Séjour de 2 nuits en avril 2024

10/10 – Excellent

April

It’s ok
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 24 avr. 2024
Hi April,Thank you for the perfect rating!Lilith#Team6

10/10 – Excellent

MAHAD

Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 3 mai 2024
Hi Mahad,Thank you for the perfect rating!Lilith#Team6

6/10 – Acceptable

Sherrylynn

Voyage de couple
Points forts : Propreté
Points faibles : Service et personnel, commodités
No microwave or refrigerator in the room
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 24 avr. 2024
Hi Sherrylynn, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 – Excellent

April

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Sha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Brand Experience Team a répondu le 25 avr. 2024
Hi Sha, Thank you for the 5-star rating!Natalie #Team6

10/10 – Excellent

April

Séjour de 1 nuit en avril 2024

10/10 – Excellent

April

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It’s alright place to crash for a few nights
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 24 avr. 2024
Hi April,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 – Excellent

Adison

Séjour de 2 nuits en avril 2024
Brand Experience Team a répondu le 25 avr. 2024
Hi Adison, Thank you for the perfect rating!Natalie #Team6

8/10 – Bien

Isaiah

Séjour de 2 nuits en avril 2024

8/10 – Bien

Stephen

Points forts : Propreté
Quite
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 24 avr. 2024
Hi Stephen,Thank you for positively rating your stay!Lilith#Team6

2/10 – Terrible

Janna Liz

Voyage de couple, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff in the front was an Indian man who was very rude. We were given a non-smoking room, but when we got inside, it smelled so much of tobacco and smoke that my partner needed to wear an KN95 mask to stop. The floors were so dirty, there were crumbs of food all over the place. The toilet was already so broken down, with the plastic already peeling off. There were no shampoo given. The worst part is that there were pube hairs on the ceiling of the bathroom and the floors were so dirty. The toilet also still had urine marks at the base at the toilet that hadn’t been wiped or mopped. I wouldn’t recommend this place at all, it’s better to pay just $5-10 more for a nicer motel.
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 24 avr. 2024
Hi Janna Liz,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 – Médiocre

Ashton

Voyage en groupe
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Tv remote didn’t work. Sworn I had booked an extra room told me I didn’t and then next day I magically had another room for the next evening. Only stayed because it was pet friendly next to a friends wedding venue. Will never stay here again.
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 24 avr. 2024
Hi Ashton,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 – Excellent

Nancy

Séjour de 3 nuits en avril 2024
management a répondu le 4 mai 2024
thanks for your review!

6/10 – Acceptable

Taylor

Séjour de 4 nuits en avril 2024
Brand Experience Team a répondu le 25 avr. 2024
Hi Taylor, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

6/10 – Acceptable

James, Brandenburg

Points forts : Service et personnel
Stains (I'm hoping it was just makeup) on the bed sheet. Very open but basic hotel room w/ the bare necessities, but you get what you pay for. Poor sound deadening in the walls. Heard people blasting bluetooth radios while walking down the hall all night. Walls in the room and bathroom were covered in glow-in-the-dark spray paint.
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 24 avr. 2024
Hi JamesThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 – Acceptable

Hope

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté
Points faibles : Service et personnel, commodités
Over all can't complain at the moment
Séjour de 3 nuits en mars 2024
Nancy Y. a répondu le 18 avr. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 – Acceptable

Hope

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Over all can't complain at the moment however the front desk staff are difficult at times to deal with
Séjour de 1 nuit en mars 2024
Nancy Y. a répondu le 18 avr. 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 – Excellent

Brandon

Good hosting and great staff! The rooms are very nice clean and comfortable. I recommend staying at Motel 6 to family and friends anytime. Keep up the good work!!!!
Séjour de 1 nuit en avril 2024
Nancy Y. a répondu le 18 avr. 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

6/10 – Acceptable

Hope

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté
Points faibles : Service et personnel, commodités
Can't complain over all at the moment
Séjour de 2 nuits en avril 2024
Nancy Y. a répondu le 18 avr. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 – Excellent

Jay

Séjour de 1 nuit en mars 2024

10/10 – Excellent

April

Séjour de 2 nuits en mars 2024
Brand Experience Team a répondu le 18 avr. 2024
Hi April,Thank you for the perfect rating!Lilith#Team6

10/10 – Excellent

Ike

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay
Séjour de 2 nuits en mars 2024
Brand Experience Team a répondu le 11 avr. 2024
Hi Ike,Thank you for the perfect rating!! Maz K.#Team6

6/10 – Acceptable

christopher, Taylorsville

Points forts : Service et personnel, état et installations de l’hébergement
Nice
Séjour de 1 nuit en mars 2024
Nancy Y. a répondu le 3 avr. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 – Médiocre

Kimberly

Séjour de 3 nuits en mars 2024

4/10 – Médiocre

Shawn

Voyage d’affaires
Points faibles : Service et personnel, état et installations de l’hébergement
Frist room I got the bed sheets were stained and had cigarette burn holes in it
Séjour de 1 nuit en mars 2024
Nancy Y. a répondu le 3 avr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6