Smuggler Vacation Packages

I really wanted to give this property a 5, but the fact that our building didn't have an elevator spoiled it for us. Having to lug our things up flights of stairs was a buzz killer. I don't remember that being in the description when I booked through Expedia...if so, I definitely would've tried to request something else. I will say, the staff was friendly, the fitness room was decent, and the shuttle was a plus. We loved the room, even though our view was just a hill of grass. We were told there was an ice maker in the room, but apparently they don't have them turned on. It would've taken 2 days for us to have ice it. Having stayed in Breckenridge the previous night, our expectations were a little high for this property...but unfortunately it didn't quite meet the mark.

This is one of our favorite spots. This trip was a bit disappointing. We couldn’t get into our room because the door broke. It took a few hours to fix. We couldn’t really leave our room once they pried the door open. Andrew may be a manager seemed irritated with me by the situation. There was varying communications going on. Maintenance told me one thing Andrew told me other things. I had to go to the front to talk to him because engineering had let me know they would be taping the door. Needless to say we canceled our dinner reservations in Vail Village for Saturdsy evening. It was quite an inconvenience and quite disappointing given that this is a luxury property.