Find hotels in Shutesbury, MA from CA $125

"The staff was very friendly and attentive. The room was very clean and the bed was comfortable. I would recommend it."

"We stayed for a single night and to be honest everything was awesome. We had a small issue with our TV remote not working but the staff was able to fix everything, very quick and easily. All of the staff that we encountered were friendly and eager to assist with any inquiries we had. Over all, we would and will stay here again!! Thank you for taking care of our family while we were their."

"Darling place. Close to Smith and great little breakfast in the am. Room was very cute with very comfortable bedding. I would totally recommend."

"There was plenty of adequate and safe parking at Fairfield Inn. Upon entering the Fairfield Inn, you are meet with the friendliest front desk staff. The breakfast buffet has something for everyone. From the fresh aroma of coffee, to baked goods, oatmeal with plenty of topping options, to making your very own plate-sized waffle. If coffee is not your preferred breakfast beverage, then you will have a variety of teas and juices to select from. I hope you all enjoy your stay at the Fairfield Inn, ad much as my family and I did. You definitely won't regret your choice of a home away from home, regardless of how short or long your stay may be. "

"I can’t say enough about this property. Absolutely beautiful, clean, staff was friendly. Only bad thing was the parking very limited if there’s an event."

"I’ll start with positives. The hotel was clean and the room was spacious and comfortable. Breakfast was very good and we liked that they changed the selection each day. The negatives, about an hour before we arrived with my elderly mother I received a text message informing me the only elevator was not working that day and would be fixed by the next day. We stayed three nights and it was still broken when we left. We had to climb four flights of stairs to get to and from our room. Things break, but we found out from staff that it had been broken for several days prior to our arrival and to not be told until the last minute leaving us no time to make other arrangements was upsetting. The stairs were very challenging for us and many others. On arrival there was a “bellhop” to assist with our bags. The “bellhop” was a small young child. He was very helpful but they needed to have grown adults carrying people’s heavy bags. There was no bellhop present at any other time during our stay. We called the front desk for assistance when we checked out and someone did assist us but we knew he wasn’t happy to be carrying our bags. Our refrigerator was also broken. We had planned to keep food in the room and when we let the front desk know we were told they couldn’t do anything to fix or replace it until we left. The front desk clerk that was there late afternoon/evenings was rude and condescending and made us feel uncomfortable any time we spoke to him. He had a terrible attitude."

"What a wonderful establishment. A small family company operated with the charm and welcome of southern hospitality. I thoroughly enjoyed the owners. Such wonderful and welcoming people. My daughters and I felt safe and totally catered too. Our room was beautifully clean and well capped. Many new amenities were available, and it was very clear that it had recently been renovated. Anytime we go through the area, we will ensure that we stay at the Inn"

"Plenty of parking, the staff was welcoming but i had to go to the office once a day due to the keys not working. "

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