Shadow Mountain Ranch Vacation Packages

OK...The folks we spoke to on the phone to request early check in were great. Friendly and helpful. The staff at the front desk when were checking in - not so much. There were 2 people behind the counter when we got there and neither one of them greeted us. The man who helped us was not very welcoming and when we asked him where to park - which BTW they never mentioned - and told where we did park temporarily - he looked outraged. Not a great start. That being said - the hotel is cool looking and was very nice. Decorated beautifully. Clean room which is the most important thing. My main complaint is with the city too. The room was pre-paid before we got there. Checking out I was told we had a $70.+ charge. I knew $46.00 was for self parking - annoying but expected. The extra $30+? An almost $18.00 'amenities fee' What??? Are you charging me extra for soap? towels? Sheets? Come on. Then SD charges all kinds of taxes - a historic district tax. Please SD. You make me not want to come back. Which honestly for me was pretty much always the case.

I was expecting a bit more of a wow factor with this property. There really wasn't a luxury element. Felt as though they are relying on the ocean view, which is spectacular, and the proximity to the beach, also spectacular. Still things felt a bit run down. Overall, quite clean and well organized. Beach access and view can not be surpassed.

Overall the hotel was nice. Our room was spacious. The walls are not soundproof, so you can hear people in the hallways at night. The bathroom could use some updating.

Great stay at the Guesthouse. Completely redone rooms, large with fridge and microwave. Our room had two balconies with a nice outlook. Access to all the clubs amenities, pool, fitness center, restaurant, tennis, pickleball, golf. Had great meals at the restaurant, very inviting atmosphere, very quiet as well.