Sealy Vacation Packages

(RE: 1 night stay), basically, it was okay, and I would stay again (understanding what I was getting. Staff was attentive/helpful and lobby area was beautiful, however for me it was a situation in which the photos online didn't match what was there when we got there. There were multiple scuffs, scratches etc, on the walls in the room, a crack in the shower wall, the towel hook in the bathroom was broken... everything seemed dated. When I booked on Expedia the listing said "private bedroom", however, I was given a studio type room, no big deal, but don't advertise as one thing, and then the room is another. The television would get stuck if we attempted to utilize the guide, and we would have to power the TV off, and on to see a picture. (my fear was being blamed for issues that were already there.) We rode on the elevator with another guest, who advised that they had found a roach in their room. We didn't utilize the hotels amenities (I.e. pool area, gym, etc.) but judging by how dated the rooms, hallways, carpets were, I'm assuming they were not as "glam" as the listing suggested. All in all, the location seemed safe, there were several restaurants, stores etc. nearby, including restaurants on the property. Again, the staff was accommodating, so for a short stay, it is acceptable. and the pics would make you feel you are getting a great deal, but post the stay/experience, I would judge it as just okay.. just understand what you will get and manage expectations

All 4 guest elevators were inoperable. In talking with airline staff who stay on a normal basis, this occurs regularly. We were able to use a service elevator to move our luggage. The shower was dirty. Common area had trash that was not picked up. This was early morning so maybe someone would clean later.