"The hotel is an ideal location. You will find yourself close to the train station, Tivoli Gardens and the meatpacking district. We stayed in a room for 3 which was of an ideal size with a good view over the city and was ready before official check in started. I was impressed with both the food at the restaurants as well as the prices, felt it was very reasonable for a city centre hotel. I did not use the pool, gym or breakfast so can’t comment on that.
We did have a couple of instances though, in the morning when we went to shower we discovered only 2 towels were there (for a room for 3) and the shower gel bottle was empty but when I phoned they were quick to replace this. We also had an incident on the last night at one of the restaurants, we had had a lovely personable service but then near the end one waiter was left on and we felt quite rushed to finish our meal and then the waiter was very reluctant to let us pay on separate card, this is quite a straightforward process which we had done in every place we had visited so far. He did allow this eventually but it was only after saying it would take us a while to then find out everyone’s bank details and transfer cash.
Even though these incidents slightly dampened the stay, I would recommend staying here and would stay again"
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