Santurtzi Vacation Packages

Checking was tru WhatsApp, not lobby on premises

Hotel nicely located in the hills. Room well-proportioned and comfortable. Restaurant food was good and service was first class. Only stayed one night but would serve as a useful base for those wishing to explore the Basque countryside.

The hotel itself was gorgeous and our adjoining rooms for my party of four was wonderful. I rarely leave bad reviews, but I’ve stayed at varying levels of hotels, and for the lovely amenities offered at this hotel, the food and drink options were disappointing. When we checked into the hotel the only food option available was the higher end restaurant. We had hoped to have a light, affordable meal either at a mid-range price point or room service. Neither was available. I can’t speak about the breakfast, but the coffee was almost undrinkable. As for the main dinner restaurant the presentation was lovely, but the food was mediocre for the caliber. Of approximately ten options listed on the menu, only two were not vegetarian. We ordered several dishes, with the mixed vegetables being the best and the steak being the worst. The steak was chewy, unevenly salted, and lacked flavor. Overall, I would stay here again, but would be prepared to eat/drink in town.

The hotel was clean, the bed was comfortable and the staff was nice. I liked that the parking was safe (gate keeped and underground) and also that there was real AC. The only downside is that the hotel is 20 minutes away from the old town, very easy for adults, not as much for elders and young kids. The walk is still very nice!

This property was in a great area close to town but far enough to be very quiet. Staff was wonderful from beginning to end and went above and beyond in service. The room while basic was extremely clean and bed very comfortable. I would suggest a magnifying mirror for bathroom. The towel dryer was especially nice after rinsing bathing suits. The bikes were great to see town and restore at beach for a bit! We had an early am train to Barcelona and Villa Soro had taxi waiting and breakfast bags for each of us. San Sebastián was truly an amazing place and so glad we stayed at Villa Soro!