Santa Isabel Vacation Packages

Sitio tranquilo y aislado. Contacto directo con la naturaleza.

The room was clean and spacious!

This was our 1st experience in PR. This house was AMAZINGLY beautiful and really show cased the outdoor space!! It was VERY clean, high quality linens. Had a nice cook space. The space it self was STUNNING!! The outdoor space was PERFECTION!!!! We actually booked for the lounge net area, and it did not disappoint!! **Downfalls [we understand that somethings are out of anyones control so more of a FYI] -There was nothing "comfy" about the house. It is all cement: bed frame, entire bathroom so alot of sharp edges, the sitting area had maybe 3 inch foam with a canvas topper. When the floor had ANY moisture and you are bare foot YOU WILL FALL! In the master bath between the mirrors have open spaces straight to outside no glass or screen. Which allows natural to come inside the house. Lizards and frogs find there way inside daily. The doors are super heavy, difficult to open but again its a giant piece of glass of course its heavy. At no time did we feel unsafe, with that being said you are literally on top of a mountain alone. And thats scary to think about. Lets talk about the road. I had never been to PR so i was not aware of how tight and tiny the roads are. The drive to the house is TIGHT & STEEP!! Some areas are so steep our tires would slip while going up the incline! Only rent a SUV, our 4 door Nissan HARDLY made it, returned it for a SUV our 2nd day. Roads are unmarked and HARD to see the edge. The cell service on the way comes in an out as you go, dont rely on it.

The property was very clean and beautifully decorated!

The hotel staff were very friendly. The receptionist was helpful and recommended a few places to eat, what beaches to go to. She was great! The ladies that cleaned the room were friendly, it seemed they only made the beds and changed the towels for the bathroom and pool and did the trash. Not sure of their policy on cleaning the rooms occupied. The room was a nice size for a family of four. It was a bit outdated, the beds were terrible. Really uncomfortable, and bed frames broken on both beds. We had to stick pillows behind the bed to stop it from making noise. The tv was really really slow and sometimes we couldn’t get it to work. No blow dryer in the room, but had a drying rack outside on the balcony. It did not have a real bathroom door. You can hear everything!! The staff only work from 10-5 and no one is in property after that. The guys are there bright and early cleaning the pool and hot tub. LOT OF BUGS, when it rains they were everywhere!! The pool bar was closed as they were looking for a new owner. You can buy beer from the receptionist. The projector was never on so not sure if it worked or not. The parking was a bit difficult. Both spots were on a hill and it was a bit annoying. They did have a smoking area for those who smoke. Overall we had a good time staying at the property and would recommend it. Just don’t expect all the high end stuff. It feels more like a family run hotel with charm.