Title: Hotel Puerta del Sol - San Jose Airport - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Puerta del Sol - San Jose Airport Hotel connected to the convention center in Ulloa with free parking ## Photo gallery for Hotel Puerta del Sol - San Jose Airport ![Outdoor pool, open 10:00 AM to 8:00 PM, sun loungers - Hotel Puerta del Sol - San Jose Airport (Ulloa)](https://images.trvl-media.com/lodging/33000000/32140000/32133100/32133083/6c292428.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, in-room safe, iron/ironing board, free WiFi - Hotel Puerta del Sol - San Jose Airport (Ulloa)](https://images.trvl-media.com/lodging/33000000/32140000/32133100/32133083/1b0c983b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Hotel Puerta del Sol - San Jose Airport (Ulloa)](https://images.trvl-media.com/lodging/33000000/32140000/32133100/32133083/3217e590.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Hotel Puerta del Sol - San Jose Airport (Ulloa)](https://images.trvl-media.com/lodging/33000000/32140000/32133100/32133083/9254ddbc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ecotours - Hotel Puerta del Sol - San Jose Airport (Ulloa)](https://images.trvl-media.com/lodging/33000000/32140000/32133100/32133083/d5712f49.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Costa Rica Convention Center, Hotel Puerta del Sol - San Jose Airport provides free breakfast (local cuisine), a rooftop terrace, and a garden. Stay connected with free in-room WiFi. ## Reviews 7.0 Good ## Popular amenities - Pool - Parking included - Free WiFi - Air conditioning - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=32133083&PinnedHotelID=32133083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=32133083&PinnedHotelID=32133083&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=32133083&PinnedHotelID=32133083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=32133083&PinnedHotelID=32133083&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=32133083&PinnedHotelID=32133083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=32133083&PinnedHotelID=32133083&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=32133083&PinnedHotelID=32133083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=32133083&PinnedHotelID=32133083&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Basic Triple Room, 3 Twin Beds, Non Smoking ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/33000000/32140000/32133100/32133083/c8b6b9b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room, 3 Twin Beds, Non Smoking ### Highlights Air conditioning Plasma TV Premium bedding Ceiling fan Private bathroom Rainfall showerhead Cable channels In-room safe - Sleeps 3 - 3 Twin Beds ### View all photos for Habitación Familiar ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/33000000/32140000/32133100/32133083/cf8bdd67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Familiar ### Highlights Air conditioning Plasma TV Premium bedding Ceiling fan Rainfall showerhead Cable channels In-room safe Wardrobe or closet - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Standard Double Room, 1 Double Bed, Non Smoking ![Standard Double Room, 1 Double Bed, Non Smoking](https://images.trvl-media.com/lodging/33000000/32140000/32133100/32133083/1b74fbb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed, Non Smoking 7.2 Good 5 reviews ### Highlights Air conditioning Plasma TV Premium bedding Separate bedroom Ceiling fan Private bathroom Rainfall showerhead Cable channels - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Family Quadruple Room, Multiple Beds, Bathtub Grab Bars, Non Smoking ![Family Quadruple Room, Multiple Beds, Bathtub Grab Bars, Non Smoking](https://images.trvl-media.com/lodging/33000000/32140000/32133100/32133083/6a71d1a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, Multiple Beds, Bathtub Grab Bars, Non Smoking ### Highlights Air conditioning Plasma TV Premium bedding Ceiling fan Rainfall showerhead Cable channels In-room safe Wardrobe or closet - Sleeps 6 - 2 Double Beds and 2 Twin Beds ### View all photos for Suite Familiar ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/33000000/32140000/32133100/32133083/e8b8bc78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Familiar ### Highlights Air conditioning Plasma TV Premium bedding Separate bedroom Ceiling fan Private bathroom Rainfall showerhead Cable channels - 1 bedroom - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Property grounds](https://images.trvl-media.com/lodging/1000000/70000/65100/65015/8813efac.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Santo Tomas Hotel Carmen - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 1,005 reviews CA $90 CA $102 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/San-Jose-Hotels-Hotel-Santo-Tomas-Historical-Property.h65015.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=603085&destination=San José (and vicinity)&destType=MARKET&latLong=9.93286,-84.079559&searchId=37b84a83-786e-4701-877c-b2ada1d75619&top_cur=CAD) Ad ![Property grounds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/900/805/e1ba9383_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Irazu Hotel & Studios Uruca - 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Pool - Free airport shuttle - Parking included - Free WiFi 9.2 Wonderful 1,003 reviews CA $258 CA $291 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/San-Jose-Hotels-Courtyard-By-Marriott-San-Jose-Airport-Alajuela.h5243956.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=603085&destination=San José (and vicinity)&destType=MARKET&latLong=9.93286,-84.079559&searchId=37b84a83-786e-4701-877c-b2ada1d75619&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Hotel-Puerta-Del-Sol.h32133083.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Hotel-Puerta-Del-Sol.h32133083.Hotel-Information) ## About the area Located in Ciudad Cariari neighborhood, Hotel Puerta del Sol - San Jose Airport is connected to the convention center. The area's natural beauty can be seen at National Park, while Museum of Costa Rican Art and National Theater are cultural highlights. Check out an event or a game at National Stadium of Costa Rica, and consider making time for Spirogyra Butterfly Garden, a top attraction not to be missed. [Visit our Ulloa travel guide](https://www.expedia.ca/Ulloa.dx829085887118733312) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C9.97414%2C-84.15203&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=U9eiuYBwM8S2MOwDsJotNfyCsDI=) Residencial Los Arcos, Rotonda No.1, No.17, Ulloa, Heredia, 11000 ### What's nearby - Costa Rica Convention Center 2 min walk \- 0.2 km - Cariari Golf Course 5 min walk \- 0.5 km - Cariari Bowling Center 11 min walk \- 1.0 km - Plaza Real Cariari 14 min walk \- 1.2 km - Casino Fiesta Heredia 16 min walk \- 1.4 km ### Getting around - San Antonio de Belen Station 11 min drive - Juan Santamaria Intl. Airport (SJO) 17 min drive ### Restaurants - Deck Cafe 8 min walk - McDonald's 6 min drive - El Novillo Alegre 5 min walk - KATTA Pub 4 min drive - Los Antojitos 6 min walk ## About this property ### Hotel Puerta del Sol - San Jose Airport Hotel near Costa Rica Convention Center Located close to National Stadium of Costa Rica and Museum of Costa Rican Art, Hotel Puerta del Sol - San Jose Airport provides free breakfast (local cuisine), a rooftop terrace, and a garden. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - Free self parking - Express check-out, express check-in, and smoke-free premises - Luggage storage, tour/ticket assistance, and concierge services Room features All guestrooms at Hotel Puerta del Sol - San Jose Airport have perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Extra conveniences in all rooms include: - Rainfall showers and free toiletries - 32-inch plasma TVs with cable channels - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1040000/1039800/1039787/6dfcadbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica Ciudad Cariari - Pool - Breakfast included - Free airport shuttle - Kids pool 8.4 Very good 3,114 reviews CA $114 CA $128 total includes taxes & fees Mar 5 - Mar 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=1039787&PinnedHotelID=1039787&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/6000000/5430000/5421400/5421337/aa30e5aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott San Jose Costa Rica Ciudad Cariari - Breakfast included - Free airport shuttle - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Limited onsite self parking - Onsite parking includes off-street options ### Food and drink - Free local cuisine breakfast available daily 7:30 AM to 9:00 AM ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Rooftop terrace ### Accessibility - No elevator ### More - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer (on request) - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch plasma TV with cable channels ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Free local calls - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 11:00 PM Early check-in subject to availability Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Express check-out available ### Special check-in instructions The front desk is open daily from 9:00 AM - 10:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher ### We should mention This property does not have elevators Pool access available from 10:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Puerta Sol Ciudad Cariari Puerta Sol Ciudad Cariari Hotel Puerta del Sol Puerta Del Sol San Jose Ulloa Hotel Puerta del Sol - San Jose Airport Hotel Hotel Puerta del Sol - San Jose Airport Ulloa Hotel Puerta del Sol - San Jose Airport Hotel Ulloa ## Frequently asked questions ### Does Hotel Puerta del Sol - San Jose Airport have a pool? ### Is Hotel Puerta del Sol - San Jose Airport pet-friendly? ### How much is parking? ### What time is check-in at Hotel Puerta del Sol - San Jose Airport? ### What time is check-out at Hotel Puerta del Sol - San Jose Airport? ### Where is Hotel Puerta del Sol - San Jose Airport located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Puerta del Sol - San Jose Airport Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 9.4 Location ### 7.6 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 29 8 - Good 19 6 - Okay 13 4 - Poor 8 2 - Terrible 17 ## Reviews ### 8/10 Good #### Jose Oct 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the location. ##### Jose Stayed 4 nights in Sep 2024 ### 6/10 Okay #### Bradley Apr 3, 2025 Liked: Cleanliness, staff & service staff was very nice and rooms were clean. However, it was very hard to find the hotel and took multiple drives around the block to locate the entrance. There was also very limited and tight parking. Good choice if on a budget but is not comparable to the bigger brand hotels on the same street. ##### Bradley Stayed 1 night in Apr 2025 ### 8/10 Good #### Esteban Mar 10, 2024 Liked: Cleanliness, room comfort Very comfy room overall. The bed was nice and good to rest. Delicious breakfast and very clean in general. ##### Esteban Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Jeffrey Dec 14, 2025 Liked: Cleanliness Nice place for the money ##### Jeffrey Stayed 2 nights in Dec 2025 ### 2/10 Terrible #### Javier Dec 1, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Don’t waste your money. We booked the hotel room and when we arrived the manager told us the room did not existed and wouldn’t give us another room. It says the hotel has a pool, but it wasn’t even filled up. The place is dirty, smells, and has only 3-5 parking lots in a garage, so we had to park out on the street. At the end we didn’t even stayed there, and wouldn’t give us a refund. ##### Javier Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Matt Jul 13, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Quaint hotel with reasonable pricing ##### Matt Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Christopher Aug 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### Christopher Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Timothy S Jun 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel has a terrific staff and great location near the Convention Center and an excellent selection of restaurants. The breakfasts were delicious and varied. I would happily stay there again in a future visit to San Jose. ##### Timothy S Stayed 5 nights in Jun 2023 ### 8/10 Good #### Frederick Apr 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a quiet location upon arrival to Costa Rica ##### Frederick Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Celimo Edgardo Zuniga Feb 3, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect for business It is a perfect location to be able to travel places in Costa Rica by having a place to sleep and have a quick breakfast and go on your day... ##### Celimo Edgardo Zuniga Stayed 4 nights in Jan 2019 ### 2/10 Terrible #### Eric May 1, 2025 Liked: Amenities Disliked: Cleanliness, staff & service, property conditions & facilities Dirty bathrooms and sinks, the air conditioning and shower heater broke down every day, there are no breakfast options, they have no dinner options, the hotel manager is very hostile. ##### Eric Stayed 7 nights in Apr 2025 ### 2/10 Terrible #### Samantha Mar 23, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horroble woman I absolutely hated my stay here. The lady that runs this hotel is crazy. I would rather stay in a cardboard box on the street than stay here again. Book somewhere else ##### Samantha Stayed 2 nights in Mar 2025 ### 2/10 Terrible #### Verified traveller Feb 14, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort AC broken in both rooms, no hot water in either room, and very heavy traffic nearby. ##### Verified traveller Stayed 1 night in Feb 2025 ### 2/10 Terrible #### PATRICIA JEAN Feb 29, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities walked and and walked out not the most secure and clean place was terribly dissapointed look nothing like the picture thats on expedia ##### PATRICIA JEAN Stayed 5 nights in Feb 2024 ### 2/10 Terrible #### Milton Jan 19, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The lady is very kind, but they keep front door lock, and the rooms smell bad. I had to request a cancellation for my second night because can’t sleep for the noice. ##### Milton Stayed 2 nights in Jan 2024 ### 4/10 Poor #### Terry Apr 14, 2024 This property, inside the building is in good condition, outside, not that good, and the place appears to be shut down when you first approach the building, toilet was not working properly and no AC. Noise area, you constantly hear the loud sound of the highway. Breakfast was not bad. ##### Terry Stayed 1 night in Apr 2024 ### 4/10 Poor #### Ailing Dec 2, 2024 Disliked: Staff & service, amenities, property conditions & facilities Stayed one night on Nov, 2024\. Shower no hot water, only cold water. I booked from Expedia and paid by my Credit card. When I checked in, the Lady(owner) asked me to pay extra 25 USD Cash. I paid 25 USD Cash to her. Terrible experience. Do not believe the price on Expedia website. ##### Ailing Stayed 1 night in Nov 2024 ### 6/10 Okay #### Theodore Dec 30, 2024 Liked: Cleanliness, property conditions & facilities It took a 1/2 hour for someone to come to office door ##### Theodore Stayed 1 night in Dec 2024 ### 4/10 Poor #### manuel Mar 10, 2025 Disliked: Cleanliness, property conditions & facilities Here’s your review in English: Rating: ⭐⭐ (2/5) My stay at this hotel was disappointing. To begin with, the location is not great, making it inconvenient to get around. On top of that, the noise was constant, making it difficult to get a good night’s sleep. The bed sheets were of poor quality and didn’t feel clean or comfortable. To make matters worse, the shower was dirty, which is unacceptable in any hotel. There are definitely things that need improvement. I wouldn’t recommend it if you’re looking for a comfortable and peaceful stay. ##### manuel Stayed 1 night in Mar 2025 ### 2/10 Terrible #### larry Mar 12, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No No stay away! On entrance it was so gloomy and stinky my friends wife;s face looked so sad I knew we could not stay! We all looked at our rooms anyway and that made our decision final. I lost $175.00 American. When we where leaving asked if could use the washroom and was told to get out. $175.00 and wasn;t aloud to Pee. Please don;t book this Hotel,,, sleep in a bus shelter,, your car,, an outhouse would be better! ##### larry Stayed 2 nights in Mar 2023 ### 2/10 Terrible #### Yuria Mar 9, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Do yourself a favor and don't waste your money or time booking here. I ignored the bad reviews bc on the pictures didn't look as bad... its NOTHING LIKE THE PICS, I lost my money, I walked in and out. The place is very dirty, moldy, has a bad smell, it looks like a really bad "MOTEL" the owner was not very friendly, beds were as hard as a rock... pool was full of dirt and God knows what else. I Would never go back to this place, nor would recomend it. ##### Yuria Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Ricky Dec 22, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This property was clearly misrepresented on the Expedia site. It was dark, smelly, dirty, old, unkept and in a horrible neighborhood. The ratings advertised were obviously bogus just to get you to book and not get your money back! The proprietor basically said tough luck it’s not refundable! She said no one books there for extended stay just for overnight! I could not even see staying there 1 night! Expedia should vet their listings! What a scam! No more Expedia for me! Worst travel experience I have ever had! Still angry after 2 weeks! The tone of the proprietor and the smirk on her face when telling me no refund. STAY AWAY FROM THIS DUMP! ##### Ricky Stayed 5 nights in Dec 2023 ### 2/10 Terrible #### Devon Apr 5, 2025 Disliked: Staff & service, amenities, property conditions & facilities I am going to be requesting a full refund for this booking. When I arrived, I was greeted by a dishevelled man wearing a stain-covered shirt. He then proceeded to tell me the front gate does not lock at night and anyone could just walk in. I then had to wait for this person’s “mother” to come check me in. At which point, she started to describe her personal health issues and she would have to go to the hospital the following morning and how she hadn't eat in days, etc... Then I was handed a 7 inch long, 2 centimetre thick, block of wood, with two keys attached to it, one for my room and the safe inside. Which I had to carry around in my pocket all day, off property. The room: the door is not properly secured. It loose and shaky, and only had the tiny lock in the doorknob, no dead bolt, and the latch lock did not work. Between this and the the fact that there was not lock on the outside gate. Also, the ceiling fan in the room way very low hanging and loose, not safe at all and very noisy through the night. The shower head stream was high-pressure, with very thin jets. This caused pain and discomfort to my private areas. Before going to sleep. I had to push the room fridge against the door to properly secure it and feel safe. It is 2:37 am as I am writing this. This entire process is the most uncomfortable and unprofessional experience have ever had at a hotel, anywhere, ever. ##### Devon Stayed 1 night in Apr 2025 ### 8/10 Good #### Cullen Feb 9, 2026 Liked: Cleanliness, property conditions & facilities Great room, friendly staff, confusing check in (the doors were locked on arrival at 5pm and all signage is in Spanish ##### Cullen Stayed 1 night in Feb 2026 ### 6/10 Okay #### KARLA Dec 5, 2025 La piscina estaba vacia ##### KARLA Stayed 4 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [All Inclusive Resorts and Hotels in Tuscany](https://www.expedia.ca/Destinations-In-Tuscany-All-Inclusive-Hotel.0-0-d601686-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Costa Rica Tennis Club & Hotel](https://www.expedia.ca/San-Jose-Hotels-Costa-Rica-Tennis-Club-Hotel.h1240929.Hotel-Information) > > [Hampton by Hilton San Jose Airport](https://www.expedia.ca/San-Jose-Hotels-Hampton-Inn-Suites-By-Hilton-San-Jose-Airport.h921872.Hotel-Information) > > [Hotel Palma Real](https://www.expedia.ca/San-Jose-Hotels-Palma-Real-Hotel-Casino.h459059.Hotel-Information) > > [Hotel el Descanso](https://www.expedia.ca/San-Jose-Hotels-Hotel-El-Descanso.h69272651.Hotel-Information) > > [Hotels in Guerrero](https://www.expedia.ca/Destinations-In-Guerrero.d11136.Hotel-Destinations) > > [Gran Hotel Costa Rica, Curio Collection by Hilton](https://www.expedia.ca/San-Jose-Hotels-Gran-Hotel-Costa-Rica.h15745.Hotel-Information) > > [Historic Hotels in Byblos](https://www.expedia.ca/Byblos-Hotels-Historic-Hotel.0-0-d602708-tHistoricHotel.Travel-Guide-Filter-Hotels) > > [Hotel Casa Antigua](https://www.expedia.ca/San-Jose-Hotels-Hotel-Casa-Antigua.h11083656.Hotel-Information) > > [Hotels in Canmore](https://www.expedia.ca/Canmore-Hotels.d10131.Travel-Guide-Hotels) > > [Terida Airport B&B](https://www.expedia.ca/San-Jose-Hotels-Terida-Airport-BB.h18359195.Hotel-Information) > > [Lake Hotels in St. Catharines](https://www.expedia.ca/St-Catharines-Hotels-Lake-Hotels.0-0-d10560-tLakeHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Rakari](https://www.expedia.ca/Rakari-Hotels.d6352957.Travel-Guide-Hotels) > > [Grand Mildom Hotel](https://www.expedia.ca/Almaty-Hotels-Grand-Mildom-Hotel.h90493655.Hotel-Information) > > [Welcome to Villa Sunlight](https://www.expedia.ca/Bouvet-Island-Hotels-Welcome-To-Villa-Sunlight.h46266978.Hotel-Information) > > [1 Island Hideaway](https://www.expedia.ca/Fort-Myers-Hotels-1-Island-Hideaway.h6274140.Hotel-Information) > > [Berlor Airport Inn](https://www.expedia.ca/San-Jose-Hotels-Berlor-Airport-Inn.h7230465.Hotel-Information) ### Flights > [Flights from San José del Cabo (SJD) to Richmond (YVR)](https://www.expedia.ca/lp/flights/sjd/yvr/san-jose-del-cabo-to-vancouver) ### Cars > [National Car Rental Car Rentals In Cobourg](https://www.expedia.ca/National-Car-Rental-Car-Rentals-In-Cobourg.d7539-c42.Car-Rental-Guide-Suppliers) ### Activities ### Packages > [Peavey Mart Centrium](https://www.expedia.ca/Peavey-Mart-Centrium-Red-Deer.d6293327.Vacation-Attraction) > > [Cancun Vacations](https://www.expedia.ca/Cancun.d179995.Destination-Travel-Guides) > > [New Zealand](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/133/New-Zealand) > > [National Museum of Ireland - Archaeology](https://www.expedia.ca/National-Museum-Of-Ireland-Archaeology-City-Centre-Dublin.d500969.Vacation-Attraction) ### General > [Visit Smithers](https://www.expedia.ca/Smithers.dx4133)