Hotel Ciao

Property class: 1

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Close to Via Nazionale and Via Veneto, Hotel Ciao has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room

A modern bedroom with a large bed, two bedside tables, and a chair.

Classic Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

A hotel room with a large bed, a wooden nightstand, a desk with a chair, a vase with flowers, and a painting on the wall.

Classic Single Room

8.8 out of 10
Excellent
(10 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

A hotel room with a striped wall, a bed with patterned bedding, a small table, and a chair.

Classic Triple Room

  • 247 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room Private External Bathroom

A bedroom with a bed, red chairs, a bedside table, a lamp, and a wardrobe.

Double Room Private External Bathroom

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Quadruple Room

A bedroom with a bed, red chairs, a bedside table, a lamp, and a wardrobe.

Classic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

A bedroom with a bed, a wooden chair, a nightstand, and a wall-mounted TV.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

A bedroom with a bed, a desk, a chair, a TV, and a wardrobe.

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Single Room

A neatly made bed with patterned bedding, a bedside table, a wall-mounted light, and a wooden canopy structure.

Deluxe Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

A modern hotel room with a large bed, bedside tables, a mirror, and a wardrobe.

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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  • Parking included
  • Free WiFi
  • Air conditioning
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8.0 out of 10, Very good, 1,003 reviews
The price is CA $211
CA $248 total
includes taxes & fees
Nov 7 - Nov 8
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About the area

Located in Rome City Centre neighborhood, Hotel Ciao is connected to a rail/subway station. Castel Sant'Angelo and Vatican Museums are cultural highlights, and travelers looking to shop may want to visit Via Veneto and Via del Corso. Looking to enjoy an event or a game? See what's going on at Foro Italico or Stadio Olimpico. Visit our Rome travel guide
Map
Via Marsala 96B, Rome, RM, 00185

What's nearby

  • A street with shops selling postcards and keychains, a barber shop, and a sign for an internet point and printing service.
    Via Marsala
    1 min walk - 0.0 km
  • An ornate church interior with a high ceiling, detailed frescoes, and a central altar.
    Basilica di Santa Maria Maggiore
    8 min walk - 0.7 km
  • A busy urban street with historic buildings, pedestrians, and vehicles.
    Via Nazionale
    10 min walk - 0.9 km
  • University of Roma-La Sapienza
    8 min walk - 0.7 km
  • Teatro dell'Opera di Roma
    10 min walk - 0.9 km

Getting around

  • Rome Termini Station
    2 min walk
  • Termini Tram Stop
    6 min walk
  • Ciampino Airport (CIA)
    34 min drive

Restaurants

  • VyTA Boulangerie
    2 min walk
  • Eccellenze della Costiera
    4 min walk
  • Trombetta
    3 min walk
  • Five Guys
    4 min walk
  • Mancini La Porchetta di Ariccia
    3 min walk

About this property

Hotel Ciao

  • Hotel near Via Nazionale
  • Close to Via Veneto and Colosseum, Hotel Ciao has plenty to offer. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Tour/ticket assistance, a front-desk safe, and multilingual staff
    • Concierge services, an elevator, and luggage storage
    • Smoke-free premises
  • Room features
  • All guestrooms at Hotel Ciao feature thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
  • Extra amenities include:
    • Shared bathrooms with hair dryers and shampoo
    • TVs with satellite channels
    • Wardrobes/closets, mini fridges, and heating

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Frequently asked questions

Is Hotel Ciao pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Ciao?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Ciao on Nov 22, 2026 start from CA $129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Hotel Ciao doesn't offer parking.

What time is check-in at Hotel Ciao?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Ciao?

Check-out is at 10:00 AM.

Where is Hotel Ciao located?

Located in Rome City Centre, this hotel is within a 15-minute walk of Via Marsala and Via Nazionale. Colosseum and Villa Borghese are also within 2 mi (3 km). Rome Termini Station is only a 2-minute walk and Termini Tram Stop is 6 minutes.

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Reviews

Hotel Ciao Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 142 out of 268 reviews
Rating 8 - Good. 74 out of 268 reviews
Rating 6 - Okay. 30 out of 268 reviews
Rating 4 - Poor. 8 out of 268 reviews
Rating 2 - Terrible. 14 out of 268 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all friendly and willing to help in any way possible. The hotel is centrally located and close to all the major sites you would want to visit.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trojan at the front desk was extremely helpful and friendly. The room itself was very nice and the AC worked well for the hot August nights we stayed. Finding it was a little tricky, but not too bad (look for a small sign by a large wood double door). It was a very nice and convenient place to stay!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a short stay. The staff was very helpful. The air conditioning was incredible
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcoming staff. Bit confusing where office was at first but was a excellent place to stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right next to Roma Termini station. Staff was super helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location besides supermarket and train station. Fridge and aircon were both nice and cold in the hot summer
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I (in our 60’s) stayed in double room for 2 nights at Hotel Ciao and were happy with it. Staff helpful. Spacious, quiet room. Hotel and neighborhood felt safe. Across the street from the train/metro station so great base for sightseeing but also easy to walk to many attractions. Easy to catch early Leonardo Express train to Rome airport. We would definitely stay here again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Very friendly and helpful. The rooms were very clean. The air conditioning worked well. Location was perfect. Very close to the train station and many restaurants. Would book again and recommend to others.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and staff is friendly. However, if you are expecting a hotel with a regular lobby/reception, you might be surprised. The building is accessed through a regular door and reception is on the 2nd floor. Most importantly, there are stairs to the elevator, so if you have heavy bags that might be a problem (staff was helpful in helping us up).
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff was very welcoming and friendly. Wish I could have stayed more than one night!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Ciao has the friendliest and most helpful staff ever! The location is amazing - right across from Termini Station and near many shops, pharmacy, supermarket and food places. I traveled alone and felt very safe. It is perfect if you need an place that makes It easy to get to and from other places via train or metro. They stored my luggage for me overnight when I left and returned. I will use this hotel in future trips to Rome.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel near main station, great for buses and metro. Staff very friendly and helpful, would stay here again.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very good with suggestions and help with luggage - good coffee machine Ruby at front desk was very helpful and spoke good English. She ran out for batteries for the hotel scale so I could weigh luggage. Thanks again Ruby Good location with Termini station across the street. I would stay again. Bed was softer than I like but was ok for a few nights. Shower pressure was excellent
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff and great location

Fantastic service, friendly staff
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
close to train station.places to eat nearby.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff… clean rooms and great location….
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ciao was a great stay. Staff were friendly and super helpful. The location is secure and convenient. Would stay there again and recommend!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, right next to the main train station, lots of food options and supermarket. Staff were really friendly and helpful.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room beds made everyday nice bonus. Easy and convenient to attractions and shopping. Great experience. Staff was wonderful.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of dining and shopping options. Termini train station across the street. Hotel staff members Ruby and Trojan were excellent in providing information as well as vouchers for croissants and coffee in nearby breakfast venues. Would definitely stay there again.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly! I had lots of questions--they helped me with each one!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff is so friendly and amazing. The room was always clean. We really loved the coffee/hot chocolate machine in the office.
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful. Enjoyed our stay.
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine - basic, functional, good A/C. It was WHERE the room was located that turns this into the “3” review offered. I’ve stayed in places where the actual room was in a building separate from the main one but on the same grounds - that I can handle. But when you’re told at check-in that you’re staying in the “annex”, you start to wonder, especially when it’s made to sound like it’s just next door. This was NOT next door. Arriving from an early flight, I checked in and was told to expect a WhatsApp message with details when my room was ready. A bit later, I was texted the following- “With the following link you will be able to open the flat "Hotel Ciao Dependance" DEPENDANCE/ANNEX located in Via Magenta 53 without keys!” Terrific. A couple of minor points. First, no idea where that address was, no map, directions, nada. Thanks to Google Maps, I was led down the block where I turned right, down another shorter block, turned left and found myself at a pair of brown doors. I tried the link and after a couple of tries, it opened! However, that turned out to be the first of 4 doors to get in, the last one does NOT open without an actual key. Hence, a phone call which sent someone to provide same. There’s also the matter of 2 long flights of stairs (no elevators) to get to the room (thankfully they put my bags in the room) and while they offered to move them at checkout, I couldn’t wait. Bottom line - the price doesn’t make up for the inconvenience.
Stayed 2 nights in Sep 2026