Ridge Vacation Packages

Just a note to Expedia bookers, you will probably end up on a low floor without the same amenities as other guests. We were put above the underground garage so the room shook when the door went up and down. The front window was right near street level by the front door. We noticed other rooms had a Nespresso set up as we were leaving, but we didn’t. Room service was a bit hectic with trying to order (the kitchen was hard to reach) but the delivery person was super nice. I tried to use the texting feature to request items from the desk (e.g., more hangars) and never heard back, while I do at other Kimpton hotels. Hotel keys didn’t work the first couple times I tried to use them, so I kept having to return to the desk. The hotel also makes it look like there is a rooftop that guests can access, and that is currently untrue. It seems like there was once a bar that is now closed and it is used entirely as an event space. Some pluses were free drink tickets to the downstairs bar and discounted coupons if you dine in the hotel restaurant for 15% off. There is also free water in the lobby. There is a steamer and make up mirror in the room, which is also super convenient. All in all, I think I’ll book through IHG with Kimpton in the future. The hotel itself was comfortable but was missing some things that would have made it stand out.

Parking detached from the actual hotel. Location setting is excellent and close to many shops and local

My stay at the Rosewood Hotel was absolutely wonderful from start to finish. The level of service, attention to detail, and overall atmosphere made it a truly memorable experience. From the moment I arrived, the staff was warm, welcoming, and genuinely attentive. Check‑in was smooth and effortless, and I immediately felt like a valued guest. The room was beautifully designed—spacious, spotless, and thoughtfully arranged with luxurious touches throughout. The bed was incredibly comfortable, and the overall ambiance made it easy to relax. The hotel’s amenities were equally impressive. Whether enjoying the dining options, unwinding in the lounge areas, or simply taking in the elegant décor, everything felt refined and well-curated. Every interaction with the staff felt sincere, and the service consistently exceeded my expectations. Overall, my stay at the Rosewood was exceptional. I would highly recommend this hotel to anyone looking for comfort, luxury, and top‑tier hospitality. I’m already looking forward to returning!

Unexpected upgrade at check in. Was much appreciated!

Very well maintained property and friendly staff. I highly recommend to anyone wanting to stay in the area