Quaint house in the style of the area, well maintained and modern inside, spacious and clean. There is a restaurant onsite also which is excellent - the food was delicious and wine options excellent, at reasonable prices for the quality. We had a perfect stay

Bathroom and room furniture are at least 40 years old

Some aspects of the hotel are in disrepair (ie. door handles, one of the numbers for my room number was missing). The only real complaint I had, which I shared at reception and they received the feedback well, was that I placed the do not disturb sign on my door before leaving for an activity during the day; I had all my belongings spread over the room and I did not have the energy or time to put them away. While I was gone, the cleaning staff entered the room to clean. Nothing was missing, but it did feel like a boundary was not respected. Otherwise, the room was very comfortable. The breakfast buffet was delicious and had many options. And the staff I interacted with was quite friendly. I had a rental car and their private parking lot was safe.

Definitely the best option in Puerto Montt. Clean, well-managed, great location, grocery store just downstairs and steps to buses everywhere in Chile.