Honestly my initial impression of this condo was dampened by the fact that one, it was pouring rain when we arrived in Kauai (obviously not anyone's fault), and two, there was a huge ROACH on our bed covers when we went to go to sleep the first night, which made it hard to sleep the rest of our stay... Cleanliness was not to up to my standards, but I understand this place is not a hotel, it is more laid back and "cottage-y". We did not have a phone in our unit so we could not call the Hanalei Bay Resort front desk for anything, we could not get rides to the parking lot to get to our car or to the beach, so that was frustrating at times. By the end of our stay they tried installing a phone but found the ports did not work. The dishes and coffee pot in the kitchenette area did not appear to be cleaned, if they were certainly not throughly. The temperature of the unit was hard to control at times, the air conditioner unit was a bit fickle. I don't know how accurate the listing was because it has now been taken down so I can't confirm or compare details that were given... Overall we had a great time, but not super impressed with this particular unit.