Pollara Vacation Packages

Staff was excellent. From the welcome, to the restaurant, everything with our stay was great.

The hotel was just OK. Pretty dated and not sure if it was damaged because of the storm or they were just doing it up but wasn't great. Pancrazio was really nice in the bar but only really breakfast served in terms of food. Not an issue as we wanted to eat out but dont expect much in the way of food at hotel. Overall the hotel was just ok, paying mostly for the location which to be fair is very good as long as your mobile. Please don't book if you cant make it up and down the very steep hill from the road to the hotel entrance. Fine for us but I can see how people could struggle.

I liked where it was located with a gorgeous view, very friendly staff, and a great room for resting! I would stay again!

The property was beautiful and in a great location. Breakfast was very good and the cleaning people were wonderful. My only complaint is with the front desk staff. There were two occasions where the person I was speaking with took off when they saw another guest, basically while helping me, and told me a colleague would assist. I’ve never experienced that in a hotel before. Most of the time the staff were wonderful. The hotel should make it clear how you are to get to the lobby when you get dropped off at parking m, which is 4 floors it so below the lobby. The elevator is locked. It should be clear where a bell is so you can find your way and not be stuck. My cab driver called the hotel but my son’s did not so he called me and I had to tell the front desk he needed to get in. Views of the surrounding area are great from the bar and room