Consider a stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG and take advantage of a terrace, shopping on site, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Located in Pittsfield, Holiday Inn & Suites Pittsfield-Berkshires by IHG is in the city center and near a train station. Colonial Theater and Herman Melville's Arrowhead are local landmarks, and travelers looking to shop may want to visit Guido's Marketplace and Lee Premium Outlets. Lichtenstein Center for the Arts and Berkshire Museum are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Pittsfield travel guide
One West Street, Pittsfield, MA, 01201
What's nearby
Berkshire Museum
2 min walk - 0.2 km
Housatonic River
4 min drive - 2.1 km
Colonial Theater
3 min walk - 0.3 km
Berkshire Athenaeum
5 min walk - 0.5 km
Barrington Stage Company
8 min walk - 0.7 km
Getting around
Pittsfield Intermodal Transportation Center
6 min walk
Pittsfield, MA (PSF-Pittsfield Municipal)
12 min drive
Restaurants
Cumberland Farms
11 min walk
Dunkin'
6 min walk
Dunkin'
11 min walk
Burger King
5 min walk
Parkside
19 min walk
About this property
Holiday Inn & Suites Pittsfield-Berkshires by IHG
Hotel in the city center
You can look forward to a terrace, shopping on site, and a coffee shop/cafe at Holiday Inn & Suites Pittsfield-Berkshires by IHG. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
An indoor pool
Free self parking and valet parking
Breakfast (surcharge), express check-out, and express check-in
A computer station, 10 meeting rooms, and a gift shop
Guest reviews say great things about the helpful staff
Room features
All 179 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.
The pool will be unavailable from September 25 2026 to November 30 2026 (dates subject to change).
Is Holiday Inn & Suites Pittsfield-Berkshires by IHG pet-friendly?
Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking and valet parking are free at this property; nearby parking is also free. The parking area will be unavailable from September 25 2026 to November 30 2026 (dates subject to change).
What time is check-in at Holiday Inn & Suites Pittsfield-Berkshires by IHG?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Holiday Inn & Suites Pittsfield-Berkshires by IHG?
Check-out is at noon.
Where is Holiday Inn & Suites Pittsfield-Berkshires by IHG located?
Located in the heart of Pittsfield, this hotel is within a 5-minute walk of Berkshire Museum, Colonial Theater, and Berkshire Athenaeum. Lichtenstein Center for the Arts and Barrington Stage Company are also within 10 minutes. Pittsfield Intermodal Transportation Center is 6 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel is currently under renovation which impacted parking and only 1 elevator available.
Hotel staff, cleanliness and location excellent.
Stayed 1 night in Aug 2026
Verified review
8/10 Good
Nicole
Aug 29, 2026
Liked: Cleanliness, staff & service, amenities
Well located place. Nice rooms but the whole place needs some updating. Stale smoke smell throughout that they tried to cover with other fragrances. Staff was great and super helpful.
Lots of construction going on, but the staff was great. They valet-parked my car and had it waiting for me in the morning. The room was clean and comfortable.
They were doing some construction in the parking lot/entrance area and had free valet so it wasn't an issue at all. Staff was very friendly, even gave free ice pops to our kids!
Stayed 1 night in Jul 2026
Verified review
8/10 Good
Linda
Aug 16, 2026
Liked: Cleanliness, staff & service, amenities
0nly 1 of 3 elevators was working. It was a 11 story building, and there was a lot of waiting.
My room was wonderful, very clean, and with a fabulous view.
Our car broke down about 10-mins away and called the hotel.
The hotel knew someone that would come pick us up since they didn’t have an Uber driver available in this town.
They even allowed us to stay in extra because we couldn’t find a ride.
They went above and beyond what they had to do. Also, I bet it’s gonna be beautiful after you finish the construction outside. Again it was one of the best experiences I’ve ever had in a hotel.
From my check-in, throughout my stay and my check-out, everything was great! The staff were helpful and friendly. It was nice to have hot water for my showers. The breakfast was fantastic! Dinner was excellent. I look forward to my visit next week.
Problems with elevators. Rooms were clean but in disrepair. Parking is abysmal due to exterior construction. Staff were good but working under tough conditions. Very overpriced for what we got
Stayed 1 night in Aug 2026
Verified review
8/10 Good
Heather
May 27, 2026
Liked: Cleanliness, staff & service, amenities
Room was clean. Bed was comfortable. Pool was nice. Bar was great.
The outside of the hotel is really run down. Granted they are doing a lot of construction, we had to park down the road because there wasn’t enough parking. The rooms are ok, but only one elevator was working so we had to wait a very long time to use it during multiple times. Staff was very courteous.
Stayed 1 night in Jul 2026
Verified review
6/10 Okay
Melissa
Jul 29, 2026
Liked: Cleanliness, staff & service
The elevators were not working very well or often. My room was nice though and the bed was very comfortable.
Hotel needs major updates in the rooms. Staff was very friendly.
Beds were comfortable. Room was clean but outdated. Parking at hotel was an absolute disaster. Not enough parking in their small lot. We had to park in a bank lot down the street and walk back to hotel. You wouldn't mind but a previous guest said it was the same for past few years. For the price, I would not stay there again with all the projects that are incomplete. Only 1 elevator was working so you waited 10 min. Before you could get on. Also heard that that issue was a few years old as well.
Stayed 1 night in Aug 2026
Verified review
10/10 Excellent
Sharon
Apr 14, 2026
The room was comfortable, and clean. The staff was very courteous and helpful. Breakfast was adequate. Check in and check out went smoothly.
Friendly staff and clean rooms. Loved the onsite restaurant & bar.
Stayed 1 night in Oct 2025
Verified review
10/10 Excellent
Frank
Jan 18, 2026
Liked: Amenities
Very clean and friendly place
Stayed 1 night in Jan 2026
Verified review
8/10 Good
Frederick
Dec 5, 2025
Liked: Cleanliness, amenities
Clean room, convenient and tasty restaurant
Stayed 3 nights in Nov 2025
Verified review
4/10 Poor
Elizabeth
Jul 6, 2026
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevators were not working intermittently and I had to take stairs to 7th floor room. The parking lot has been under renovation for 3 years now. The staff was helpful and assisted with room re-assignment to a lower floor.