Pefkos Vacation Packages

We didn’t find it a dream but it wasn’t a nightmare either. The outside grounds, pool and beach area are lovely, water is crystal clear. It was the room that disappointed us. We stayed in a side sea view room, 102 to be precise. The room had such an old smell to it. Stayed for 7 nights and not once was our bed sheets changed, for a 5* hotel this should be a standard procedure after the 3rd night without having to ask. The duvet cover even came with a hole. 1 of the dressing gowns also had a big tear under the armpit and we had stains on towels on multiple occasions. The room door was annoying it required being near on slammed to get it to close. Room was right outside where the lorries collect the rubbish and this happened around 7am and was loud. Air con not the best either. Staff smiled and said good morning but no one ever went out of their way to ask how our stay was going and we walked past multiple times a day to get to our room. There was a really young guy that stood out the most, didn’t catch his name, he took our cases upon arrival then we saw him doing multiple different jobs, he seemed like a hard worker. Breakfast service came across as 5* and buffet had a good selection, we can’t comment on other food as we never ate in the hotel apart from breakfast. Overall the hotel isn’t bad but when you claim to be a 5* hotel you have to go above and beyond and we personally feel this wasn’t the case, but it has potential to be so much more with a bit of investment.

Above excellent!!! Great location, very modern and spacious room!! Just perfect, loved it. And the staff just amazing

Hello , We had come to a honeymoon at your hotel. 5 day. Room 438 Mr.Peretz I had inform in advance about our honeymoon and my food preference is VEGAN. From the reception in our check in I made sure that they now about my Vegan preference and they said it all set up. They sent me to the crew to speak with them and I did. I must say , all the crew all of them are extraordinary. They really tried their best to help me. But in the end I ate just lettuce , tomato and cucumber for the whole vacation! It’s was horrible. Must mention they had me eat cheese after the chef told them it was vegan. I had a terrible experience about it. We will jump forward to our last day. I have requested Mr. Opstolos to speak with the hotel manager. He arranged a meeting with Mr.allisi. After telling the hotel manager all the story , he was super rude. Literally wasting my time 25min for nothing. He heard what I had to say and in generally just told me “ he ain’t going to do nothing about it , or will compensation us in any way. I told him we paid around 1500€ for this vacation and had nothing to eat. I’m feeling Very unhappy about all Mr. Alliasi behaviour, and the most about not taking responsibility about your gust experience and wellbeing. I truly would not recommend anyone who is vegan to go to this hotel no matter what. And to feel I was the first ever seen vegan in this hotel was much worse experience. Thanks for hotel staff that tried help: Mr opstolos Miss Chrisa Miss spree

Stay was unbelievable would stay here again and go back soon!

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