Palaia Vacation Packages

The room was clean and the staff was extra helpful with touring suggestions. They were also helpful with directions.

The hotel was conveniently located, and the service was good. Overall, it was a pleasant stay. However, I hope the hotel improves its Wi-Fi coverage, as the connection can become unstable when multiple guests are accessing the network.

Very good location. Clean hotel. Our ac was broken but they handled us a new room inmediately. The hotel is confortable and size of the rooms are decent. Bigger than average in the area.

Absolutely fantastic hotel, we couldn’t believe how good it was. Exactly like the photos. The hotel was built only in 2018 and the facilities are constantly kept in perfect condition and spotlessly clean. In a quiet part of town easily walkable into the main attractions and close to a bus and a tram stop, a perfect sanctuary to rest at night time. All of the staff are so kind and polite, especially Francois who looked after us very well at breakfast time. The hotel would be worth the price tag just for the comfortable rooms and location, but it has the added bonus of a free breakfast (with tons of choices and free mimosas), free luxury spa facilities and free home made lemonade and biscuits available at all times. We can’t recommend this hotel enough as a boutique stay perfect for adults wanting a luxury escape.

The location was great, easy access to the train station and all the popular spots in Florence. We stayed in the junior suite which was very spacious, however the shower was designed poorly so a lot of water leaked every time we bathed. Breakfast buffet was standard. Towels provided were extremely old/thin/raggedy and unfortunately had an unpleasant smell. Overall probably won’t stay here again but will give stars for the good location and spacious room.