Newcastle Vacation Packages

Clean spacious room, adjacent to eatery. Two floors no elevator. The drapes too light, flap around when A/C fan comes on. Breakfast room too tiny & cramp, gentleman in motorized wheelchair and later another in clutches, both had trouble navigate the tiny breakfast room.

Great stay. I would recommend for anyone looking for a convenient spot just outside of the downtown core.

I found the layout of the Junior Suite to be a bit awkward. When the front door was opened, the bed was immediately visible, which offered very little privacy from people in the hallway. Our room was directly across from the elevator, making this even more noticeable. I was also disappointed that there was no microwave in the room. Traveling with small children, it would have been much more convenient to have one available rather than having to go downstairs each time we needed to warm up food. The design of the living room area also seemed a bit unusual. There appeared to be four side tables, which felt excessive and made the space seem less functional. Overall, despite these issues, we had a good stay. The room was comfortable, and we enjoyed our visit.

Staff was nice and helpful

Our stay was disappointing. Breakfast was poorly stocked with no toaster available and no hot water left for tea or coffee. For a large three-story hotel, having only one washer and two dryers for all guests wasn’t enough. We waited because someone left their laundry in the washer, and the front desk said they couldn’t help. On our last morning, the fire alarm went off around 6:30 a.m., waking everyone, including families with young children. We were told this had happened several times recently due to guests smoking or children pressing the alarm. It was frustrating since we had already lost sleep waiting for laundry and were facing a 16-hour drive back to Ontario. I was also charged an extra $16 at checkout compared to my Expedia booking. Even after showing my reservation, I was told it was the hotel’s charge and paid it to avoid delaying our trip. I’ve booked through Expedia many times and have never had this issue before.