Neuzelle Vacation Packages

Bathroom and room were lovely however I did not feel safe here at all. Since there is no staff people are free to behave and treat you however without consequences. Luckily the room was nice since I was too afraid to leave it because of how aggressive other guests were.

It was great for beach access. Nothing in our room worked. Coffee pot was broke. Stove was broke. We had to switch on and off the breakers to use it. Toilet would tflush half the time.

Great place to stay, low cost for the area

Booked a 2 queen room for 4 people, and upon arrival were given only one king bed. One king bed for 4 adults. No refunds or compensation. A limit of two devices per room is not enough, and once logged out to try and share the wifi between people we could not log back in even though we were not at the 2 device limit.

The cleaning staff made the experience for us. There are only remote workers at the front desk, so your only human interaction at the hotel (aside from other customers) is with the friendly and helpful cleaning staff. One woman in particular fron the cleaning staff was exceptionally friendly and caring, striking up conversation whenever she saw us and creating a very welcoming environment. I forget her name, something that started with a C or S, Cynthia maybe? She always wore a face mask, and she really had an air of confidence and ownership about her. She absolutely deserves a raise and a promotion!!