Missouri : Complexes hôteliers

« Jeff at registration was amazing! Nightcaps in lounge delightful. Breakfast buffet tasty. All good. »

« The staff was very friendly and helpful. They are going through a switch over of owner so should get better than what I will be saying. The cleaning service is out sourced and have a lack of communication with staff took over 2 hrs to get in room after check in time because of cleaning not being done. Was put in a room that computer said was ours then next day was locked out of room after going to get breakfast and do a little shopping. Had to switch rooms because the computer system messed it...

« The staff (and especially Aubrey) were so helpful in making the stay memorable. »

« The entire place is super run down. The staff said it was remodeled to a margaritaville in 2019 but it is dirty and old and smells like a wet dog. The parking situation is a nightmare. The whole place is up and down hills and no place to park to unload your bags. They have all these fast golf carts driven by kids zooming everywhere. Once we got to the room after parking half a mile away the room smelled so bad. It smelled like mold, wet dog and smoking. The floor was separating from the walls...

« The staff was great »

« 2 brown recluse in our room alive bugs everywhere not clean at all »

« Very nice hotel. »

« The waterpark itself was enjoyable, with plenty of slides, water areas and the fun spot to keep the kids entertained. However, the resort could improve its rooms and wait times at check-in. There were plenty of staff members around the resort, but was rare that we spoke to them, other than checking in. The overall stay was good, but a few operational improvements would make the stay much better. »